Updated: August 1 , 2018
If you are in the market for a web host for a new site, or are considering moving to a new service, two names you’ll hear mentioned often are SiteGround and InMotion Hosting. Both have been in the hosting space for a long time — SiteGround since 2004 and InMotion since 2001. Let’s take a closer look at these two companies and determine which one is best for you.
I would also recommend to read SiteGround or Bluehost ? comparison review.
SiteGround Vs InMotion Tests
Seven tests were developed to help us examine these web hosts up close to determine where each one shines. The tests are:
- SiteGround Vs. InMotion Uptime
- SiteGround Vs. InMotion Website Speed Test
- Website Server Response Time
- Benchmark Test
- Customer Support
- Control Panel with Demo
- Credibility Test
SiteGround Vs InMotion Uptime
SiteGround offers the same 99.9% uptime guarantee with each hosting plan it sells. According to our testing, SiteGround backs up its guarantee with a solid performance. We have tested it for as long as six months without significant downtime at all. This is due to its custom built alert system that finds potential bottlenecks and fixes them automatically.
InMotion also has a 99.9% uptime guarantee. It backs up this guarantee with their innovative Max Speed Zone option that is available for Business Class and higher plans. This system lets clients choose which data centre their information will be accessed from.
Uptime Report of SiteGround (June 2015)
Winner: SiteGround – SiteGround relies on its superior engineering staff to create creative in-house solutions.
SiteGround vs InMotion Website Speed Test
Many website owners who utilize open-source software are partial to SiteGround. The reason is SiteGround has designed its hosting service to offer maximum performance to open-source custom management systems like WordPress. For example, SiteGround created the SuperCacher, a powerful cache program that maximizes throughput for popular software programs.
InMotion, based in Los Angeles, utilizes several Tier 1 service providers accessed via BGP. It also has a route optimizer that makes sure that the system employs the quickest routes for data transfer. The firm has 20GB of connectivity using the power of a 10GB Ethernet pipe. This technology creates direct data connections which allow it to create superior server response.
Winner: SiteGround – optimized servers and a global footprint provides fast access.
Website Server Response Time
With servers on three continents, located in Amsterdam, Chicago and Singapore, SiteGround has geographical proximity for excellent throughout and reliable website server response. They have partnered with several carriers in each region to minimize the “hops” each data packet must take to arrive at its destination.
In their West Coast data center in Los Angeles, InMotion implements a network core built by Brocade. Their system has several layers of redundancy utilizing multi-homing. In addition, they have LAN redundancy filtered through three layers of protocols like 802.3ad. In their East Coast data center located in Herndon, Virginia, the company has level 3 peering partners, a carrier grade network core and also multiple layers of redundancy.
My Server Location: Dallas, TX
Hosting Server Location: Chicago, IL
Max Response Time: 1.6 seconds
Minimum Response Time: 669.9 milliseconds
My Server Location: Portland, OR
Hosting Server Location: Washington DC
Max Response Time: 837.78ms
Minimum Response Time: 498.42ms
Winner: SiteGround’s large worldwide footprint provides fast server response around the globe.
SiteGround performed well in several of the benchmark tests we set up. These are very specific evaluations in areas such as Average Transfer Rate and Time Per Request. InMotion also posted competitive results – each web hosting service was superior to the other in different categories.
Winner – Tie. Depending on the category, each service traded the lead. In the final analysis, they crossed the finish line neck and neck.
With each of their all hosting plans, InMotion provides Premier Support, their branded support level that gives clients access to support channels such as live chat, e-mail ticketing, phone support, online tutorials and an extensive question and answer system supported by the community. InMotion also provides many tutorials online to help clients with questions and technical concerns.
SiteGround has consistently offered a thorough system of online chat, e-mail access, and telephone support. They are set up to answer the majority of e-mail queries within 10 minutes. Their Live chat responds with 10 seconds of reaching them. They have best customer support in the entire web hosting industry.
Winner: Tie. InMotion has a deep reservoir of content online that addresses hundreds of support questions, ensuring customers get fast answers, whether that utilize the company support channels or do-it-yourself options.
Control Panel with Demo
Like many leading hosting services, InMotion utilizes the cPanel control panel. This popular control panel makes it easy to modify page content, create new e-mail addresses, manage passwords and handle the myriad of tasks website owners must deal with on an ongoing basis.
SiteGround also offers clients cPanel. It is a robust system that has grown rapidly and become pervasive in the industry due to its ease of use and technical superiority.
Winner: Tie. Take advantage of the working demos at each web host to see how easy the system is to use.
Unlike some of the huge web hosting providers, both InMotion and SiteGround have taken a slow growth, customer-focused approach. InMotion has garnered many awards for web hosting going back many years.
Similarly, SiteGround also has garnered a loyal following from their customers by optimizing their infrastructure for maximum performance of popular software programs such as WordPress and Drupal.
Look at the video which explains SiteGrounds Excellent Security System.
Winner: Tie. Both vendors have worked hard on their reputation and have garnered strong credibility points in the marketplace.
SiteGround Vs InMotion – Which Should Be Your Choice?
We have come to a conclusion that SiteGround beats InMotion hosting in the majority of department and we would recommend SiteGround over InMotion.
In summary, SiteGround offers:
- A global footprint dividing fast access from around the world.
- Cutting-edge data centers featuring multiple failover and backup systems.
- Steady, slow growth business model with fanatical attention to customer service.
- A remarkable uptime performance, easily achieving the 99.9% guarantee.
- Powerful, custom-made caching program.
- Friendly, informative tech support with multiple channels.