SiteGround Vs HostGator – Is SiteGround A Buy In 2021?

Creating a website with a poor web hosting company is like building a house on quicksand. Eventually, you are going to have structural problems. Because your web hosting company is so important, this review will compare two of the most popular: SiteGround Vs HostGator.

SiteGround Vs HostGator Comparison

Updated: May 28, 2021

Creating a website with a poor web hosting company is like building a house on quicksand. Eventually, you are going to have structural problems. Because your web hosting company is so important, this review will compare two of the most popular: SiteGround Vs HostGator.

Additional Resources: Bluehost Vs HostGator Comparison
HostGator is a large web hosting and domain company with over 9 million domains and more than 400,000 clients using their service. Based in Houston, they have grown rapidly since their inception in 2002. They were acquired by Endurance International Group in 2012.

SiteGround was established in 2004 and now has over 600 employees. They are strong supporters of open-source software and have custom hosting plans for WordPress, Drupal, Joomla, Magento, and other popular programs. Currently, they host over 2 million websites worldwide.

Comparison Overview:

PopularityVery popularVery Popular– SiteGround and HostGator
Website Speed Very FastGood– SiteGround
UptimeHigh UptimeHigh Uptime– SiteGround and HostGator
SecurityVery GoodGood– SiteGround
For BeginnersRecommended for beginnersRecommended for beginners -SiteGround and HostGator
WordPress and CloudHighly optimized planHighly optimized plan-SiteGround and HostGator
PricingAffordableVery cheap-HostGator
Customer SupportExcellentGood-SiteGround
UA InterfaceSite Tools – In HousecPanelSiteGround and HostGator
Overall Score86Host With SiteGround

Which is hosting among SiteGround and HostGator is better?

SiteGround is better than HostGator winning 8 of our tests compared to HostGator’s 6. SiteGround’s speed is 1.5x faster than what HostGator has to offer. HostGator is slightly cheaper with better renewal rates and are equally good for beginners and WordPress like SiteGround. But, SiteGround’s overall reliability and performance make them the perfect choice over HostGator.


Also Read: Kinsta Vs SiteGround

SiteGround Vs HostGator- Why not to choose EIG?

EIG is an international brand for web hosting owning around 40 top hosting companies which include HostGator, Bluehost, iPage and many more. They have a reputation for acquiring large hosting companies and then ruining their quality, one such acquisition was HostGator in 2012.


Like any other acquisition, HostGator’s quality and performance started declining so much in terms of uptime, speed, and support since 2013.

Also Read: Is SiteGround better than Bluehost in 2019?

However, SiteGround’s growth in the last 3 year is mindblowing. They grew from hosting just 500,000 domains in 2016 to 2.6 Million domains in 2020. That’s a 500 percent increase in just 4 years.

As you can see from the above data from Google Trends, HostGator (RED) popularity is declining from last 5 years after their acquisition by EIG, whereas as SiteGround(BLUE) popularity is gradually increasing every year.

Here are some of the ugly facts about EIG.



SiteGround Vs HostGator – Performance

SiteGround’s emphasis on offering top-level performance has led them to use SSD servers, latest software releases, their own inbuilt caching system known as SuperCacher, HTTPS speeding, SG Optimiser plugin, etc,.

SuperCacher – A powerful in-house caching solution based on Nginx reverse proxy and Memcached which can speed up a website’s performance up to several times (depending on the website)
SG Optimiser plugin –  In-house built solution that provides all the necessary front-end and media optimizations. Our clients do not need to use any other caching nor optimization plugins.

But, none bigger than their recent shift to Google Cloud Service. This means SiteGround will be using Google servers for hosting your websites, the same server that’s being used for Google’s popular services like Gmail, Youtube, and itself.

Not many hosting providers use Google Cloud service except a few premium hostings like Kinsta and Cloudways.

These features help them offer the highest performance among all the hosting companies.

Also Read: SiteGround Review

SiteGround uses PHP 7.4 ( the latest available version) released in 2020 as the server-side language. Whereas, HostGator uses PHP 7.0 released in 2015 to run their server-side language.

Using the latest PHP version address many bugs and also helps in faster execution of scripts, which further helps in increasing site speed.


SiteGround and HostGator provide free SSL certificate for the encrypted connection.


However, just like any other feature, HostGator was very late in providing free SSL. As a result, many of their customers openly showed their disappointments.


Moreover, It’s a fact that HTTPS site adds some extra load time to your website. Therefore, SiteGround started using HTTPS speeding(TLS 1.3 and OCSP stapling) to fasten the encryption connection and minimize the effect of HTTPS on your load time. 

★ Winner  SiteGround. SiteGround offers innovative features to achieve high performance.

SiteGround Vs HostGator-Uptime Report

As you can guess from the name, uptime is a critical measurement of web hosting companies. It is the total amount of time the company’s servers are up, operational and effectively serving websites for their clients.

SiteGround states they have a guarantee to be up 99.9% of the time. This guarantee applies across the board, no matter which plans you have. Much of their strength is in their custom programming, like a detection system they built which “sniffs out” potential downtime problems and automatically corrects them. 

Furthermore, have you ever seen Google services like Gmail and Youtube being down?. SiteGround uses the same technology as them, so reliability is excellent with SiteGround.

Similarly, HostGator guarantees to deliver 99.9% uptime. You get this guarantee whether you purchase the smallest intro plan, use the reseller plan or utilize their most complex dedicated server technology. A separate guarantee offers additional coverage for Network clients.

Further, we are tracking the uptime of a test website using Pingdom, and here are the results.

Here are the test website used and the results.

For SiteGround-

Siteground uptime report for test website

For HostGator –

hostgator uptime for test website


From the above test result, we can conclude that SiteGround has a better uptime compared to HostGator.

Also Read: Bluehost vs Siteground

We have a unique uptime interactive graph here that lets you enter different data points to see various results for each hosting service. This graph tracks real-time uptime of around 150 websites hosted under these hosting companies.


SiteGround was online with no downtime for 100 percent of the time during long periods of our study. This is unusual for any web host and a good testimonial for SiteGround.

More Extensive stats on HostGator can be read from this Bluehost Vs HostGator Vs DreamHost Review

★ Winner Tie. Both hosting companies scored 99.99% uptime as promised.

Visit SiteGround Visit HostGator

SiteGround Vs HostGator – Speed Test

SiteGround had good quality speed results based on a unique quality of many open-source projects: They respond well to good caching systems. Knowing this, SiteGround built the SuperCacher, a custom-made cache process that keeps things moving fast. On the other hand, HostGator focused on employing more equipment and server layers to allow faster speeds and better service.

TTFB or Time to First Byte refers to how quickly the host’s server sends the first byte of data when responding to a request. This is an important metric because it allows us to test the speed and quality of the servers independent of front-end issues.

So here are the results for SiteGround and HostGator w.r.t TTFB.

HostGator TTFB test result
TTFB of this test website hosted at HostGator was recorded as 0.37s, which is an excellent TTFB for any website.
Siteground-first-byte test result
SiteGround’s TTFB was even better at 0.3s.

For another test, we used 2 domains with the exact same theme and content and hosted them on SiteGround and HostGator. Then we measured their load time from the US.

Here are the results.

HostGator Single Page speed test from US SiteGround Speed test from usa


As you can see from the above results, HostGator looses to SiteGround by a small margin. SiteGround loaded half a second faster than HostGator even though both websites had same content, size and were tested from the exact same location.

SiteGround has made significant investments like VPS servers that use Supermicro Server Chassis, Dual AMD Opteron CPUs, SuperCacher, and RAID 10 Disk Arrays.

That’s not it, t get a custom look at different speed scenarios from around the world,  I have conducted a speed test for that same sites hosted on SiteGround and HostGator from different locations.

Speed Of Sites Hosted On SiteGround and HostGator from around the world.

LocationHostGator Load timeSiteGround Load time
Azure US West1.8S2.3S

As expected, SiteGround loaded faster everywhere except Berlin, where it was surprisingly slow. This is mainly due to the availability of servers for SiteGround in Netherlands and USA region.

Here’s a why website hosted on SiteGround is faster than HostGator.

★ Winner  SiteGround.

Visit SiteGround Visit HostGator

Also Read: Speed Up WordPress Site Using Siteground + Asset Cleanup + WP Rocket

Server Quality Test

In essence, a web server is really a big hard drive in an off-site, secure location. The speed of each machine will make a big impact on how fast your site is. SiteGround, who put customer support and satisfaction above all, purposefully keep server loads low. That means they have room to allow for surges and seasonal increases, like during holidays and near the end of the year.

HostGator has an impressive battery of server arrays, which work instantly to balance loads and keep server response high.

We used the Load Impact app to send up to 100 concurrent visitors and test the load time of the website. The Green Line indicates the number of visitors and blue line represent the adjacent response time as the traffic increase.

Here are some of the steps taken to ensure that all tests were as fair as possible.

  • Each site is a WordPress site of Installation 4 with the same theme installed and the same number of images, pages size, content, and request.
  • All the plugins and catching system was disabled
  • The test was conducted several times and the best results are displayed here.
  • Server location of both these hosting companies was located on Ashburn, VA, and Portland, Oregon.

Response time of SiteGround

SiteGround response time
SiteGround response time was recorded at 0.5ms for up to 100 concurrent visitors.

Have a look at the source and full test result from Load Impact for SiteGround

SiteGround clocked a response time of 0.5s throughout the test, the blue line ( which indicate response time) remained flat for up to 100 concurrent visitors. This means the number of visitors and their multiple requests didn’t have much impact on the response time of SiteGround servers.

Siteground servers were stable and performed with high quality even when there was heavy load applied on the servers.

Response time of HostGator

Hostgator load impact test
HostGator response time was clocked at 0.4ms until 40 concurrent visitors.

Click here to have a look at the source and full test result from Load Impact for HostGator

HostGator clocked a response time of 0.4ms until the traffic reached 50. After that, response time started varying heavily and finally, server stopped responding at 75 concurrent visitors. However, handling 50 concurrent visitors at a response time of 0.4ms is a good benchmark for a shared hosting server.

Here's another test on the response time of HostGator and SiteGround

Recently, another test was conducted on a smaller test website from a different location, and the result was similar.

Response time of SiteGround – 90ms

2ND SiteGround server response time TEST

Response time of HostGator – 120ms

siteground vs hostgator server response time


This concludes the superiority of SiteGround’s server over HostGator with a 1.5x faster performance.

★ Winner SiteGround. Again, SiteGround gains an edge over HostGator.

HostGator Vs SiteGround – Control Panel

Control Panel is where you manage all the backend part of your website. This is where you make major design changes, coding changes to your website. The ease and flexibility in using the control panel play a huge role in successful and speedily development of your website.

Both these hosting was using Cpanel as their control panel, but SiteGround changed to a custom made control panel called SiteTools starting August 2019. We have tested this control panel ourselves and it looks better than cPanel in all terms.

Moving away from cPanel is a big decision made by SiteGround as most of their users signed up with them because of cPanel. They believe that with new custom made panel, it will be easier for them to add new tools to address customers needs as they will not have to comply with a third-party framework like cPanel.

SiteGround control panel
– SiteGround Control Panel
SiteGround contol panel file manager
– File Manager

SiteTools has all the functionality that was widely used in cPanel with brand new user experience.

HostGator cPanel: Try Demo

★ Winner: Tie.

#HostGator vs SiteGround – Free migration (Not anymore)

If you are someone new or someone with limited web development knowledge, it will be a tedious task for you to transfer your existing website from your current hosting to the newly chosen one.

SiteGround makes this process very easy with their super cool expert team transferring your website in less than 24 hours. This service cost $29 right now.

However, you can transfer using their plugin WP migrator for free.

Here’s how SitGround’s transfer works. They got our very heavy test website transferred in less than 24 hours.

SiteGround-Vs-Bluehost website transfer feature

Similarly, HostGator offers the same service free of cost. I didn’t get a chance to personally test HostGator transfer service, I will update this post once I do it in near future.

Here are some more details on the free transfer service of HostGator.

Hostgator vs Siteground free migration

Price, Plans, and Features

SiteGround has a wide variety of hosting service plans for everyone from individuals to large organizations. They are especially suited to open-source projects like the popular e-commerce platform Magento.

HostGator also has a number of plans, from low-cost starter plans to full VPS hosting and dedicated servers.

Regular Price $ 6.99 per month $ 9.95 per month $ 14.95 per month $ 2.75 per month $ 3.95 per month $ 5.95 per month
Plan Name Start Up Grow Big Go Geek Hatchling Baby Business
Visitors Per Month 10000 25000 100000 Unmetered Unmetered Unmetered
Domains Allowed 1 Unlimited Unlimited 1 Unlimited Unlimited
Web Space 10 GB 20 GB 30 GB Unmetered Unmetered Unmetered
Free SSL Yes Yes Yes Yes Yes Yes
Sub Domains Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Parked Domains Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Included Domains No No No No No No
Money Back Guarantee 30 Days 30 Days 30 Days 45 Days 45 Days 45 Days
Email Accounts Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Control Panel Custom panel called Site Tools Custom panel called Site Tools Custom panel called Site Tools cPanel cPanel cPanel
Server Location USA, EUROPE, ASIA AND AUSTRALIA USA, EUROPE, ASIA AND AUSTRALIA USA, EUROPE, ASIA AND AUSTRALIA Provo, Dallas, Houston Provo, Dallas, Houston Provo, Dallas, Houston
Free CDN Yes Yes Yes No No No
Google Adword Credit No No No $100 $100 $100
Free Site Backup Yes Yes Yes Automatic backup on every week. Automatic backup on every week. Automatic backup on every week.
Free Backup Restore Yes Yes Yes
Backup On Demand No Yes Yes Yes Yes Yes
Operating System Linux Linux Linux Linux Linux Linux
SSD Storage Yes Yes Yes Yes Yes Yes
Free Site Transfer Yes Yes Yes Yes Yes Yes
24/7 Support Yes Yes Yes Yes Yes Yes
Priority Support No No Yes No No No
Staging Site No Yes Yes No No No
Free SSH and STFP Yes Yes Yes Yes Yes Yes
PHP 7.4 7.4 7.4 7.2 7.2 7.2
Buy NowBuy NowBuy NowBuy NowBuy NowBuy Now

Check Latest SiteGround Prices Check Latest HostGator Prices

★ Winner Tie.

SiteGround Vs HostGator – Backup feature

Backup lets you keep a copy of your website just in case something goes wrong with your website. This can be anything like site breaking down due to accidental coding error, bugs in application software updates, hacking attempts, malware infections, etc,.

During such an event, the backup can be used to easily restore your website to a previous working condition. You will never know the value of a backup unless you are stuck with any such situations.

SiteGround provides 30 automatic backup copy of your website for a month, it means they will have a copy of your website for each day of last 30 days. Additionally, they will let you create a backup on demand, which means you will be able to create a backup copy anytime before you make major changes to your website.


HostGator only provides 1 automatic backup per week. This backup will be created on a random day of a particular week. However, they state in their TOC that those backups are not guaranteed, and encourages us to create a backup by ourselves.


SiteGround and HostGator – Live review by the current users

Let’s start with live user review of SiteGround and HostGator by current users, posted by them on twitter.

Tweets@ SiteGround.


As seen from the twitter feed, SiteGround has a very high customer satisfaction(97.7%) compared to HostGator.

Steps to High Performance

SiteGround early on niched themselves in the world of open-source software with customized plans tailored around specific packages like Joomla and Drupal. Their server response time is on par with competitors, although not at the top of the industry. Rather, they have concentrated on superior customer satisfaction.

Hostgator has increased investment in its infrastructure including more enterprise-class servers, 24-hour monitoring, and stronger UPS backup capability. Their partnership with SoftLayer, a cloud computing provider, has given them increased capability and speed to service customers.

Customer Support

SiteGround offers telephone support in addition to chat and an email-oriented ticket system. The ticket system boasts a “first reply” within ten minutes, while live chat and telephone support are almost instantaneous.

HostGator has beefed up support to deal with their strong growth in the last few years. They have built an entire support portal on their site with quick access to live chat (Still has longer waiting time compared to SiteGround), ticket submission or billing management. There is also a customer forum with lots of quality content built up over years of service.

SiteGround Support Waiting Time – 0 Minute (Instant)


HostGator Support Waiting time – 2 Minute 


SiteGround and HostGator support were extremely fast and were easy to reach. The problem with HostGator support is the lack of expertise of their support representatives, which takes hours to solve a problem. This is because their support is outsourced to third world countries to minimize expense.

Whereas, SiteGround’s entire support team is based on their home office in Bulgaria where they are trained to meet customer expectation. They are highly knowledgeable and knows what they are doing most of the time.

★ Winner SiteGround. SiteGround has a fast, knowledgeable and friendly support team to help on problems associated with our website.

Visit SiteGround Visit HostGator

HostGator vs. SiteGround – My Recommendation

We’ve taken a good look at the features and benefits of two of the most prominent web hosting services on the Internet. No other site looks as closely as we do at customer support, uptime, site speed, and overall performance.

That said, my recommendation is to go with SiteGround. Their considerable client base allows them to continue to invest heavily in increasingly complex server technology like DDR3 ECC Ram and customized hardware specs. The end result is their servers are faster, have better uptime and make fewer errors. For that reason, I can easily recommend SiteGround as the home for your next web hosting.

HostGator Vs SiteGround Score Sheet

SiteGround: 8 win

HostGator: 3 win

Visit SiteGround

Coupon Code for HostGator And SiteGround

SiteGround Provide limited time 60% Discount coupon code.

Get 60%  Discount coupon code.

30% HostGator Coupon code :  IHB30

$9.99 HostGator coupon code :HGHOSTING99

12 thoughts on “SiteGround Vs HostGator – Is SiteGround A Buy In 2021?”

  1. Hey Noor
    Excellent review!

    I just moved my hosting from Hostgator to SiteGround and so far I have never seen such an excellent customer service ever!
    They are literally fast and customer support as per their claim. I’ve never faced any downtime from the last 3 months. Almost 100% uptime recorded. SiteGround is immensely better than my previous web host, Hostgator. In pricing, Siteground’s Customer support is just awesome, Especially the chat support is good. I found one drawback, their renewal cost is very high. Do you have any discount coupon to reduce my renewal cost?

    Thanks in advance 🙂

  2. Just a heads up, if you do choose SG like I did one year ago; if you opt for a one year package, your renewal fee will triple in price the following year. If you do choose SG, I highly recommend ordering a multi-year package right off the bat.

    I regret not doing so, and am considering moving to a different host because 3x increase is quite a bit in my mind. I like using SG for my wordpress “project” so maybe I’ll just bite the bullet and stay.

  3. Hello Your report was very good. I am considering Siteground at present and researching it compared to Hostgator. Did you compare web space or disk space offered on plans between the two? Siteground Go geek plan has up to 30GB of web space. Hostgator Reseller Plan with cPanels and WHM offers 60GB of disk space.
    If I switch to Siteground I lose web space. Interested in your feedback.

  4. Thanks for the review, but there are 2 more best companies for Magento hosting, There are cloudways and nexcess. I have been using cloudways for a long time and it would be great if you review them.

  5. Great article. I’ve been with Host Gator for 2 years and moving over to SiteGround. I feel Host Gator’s technology is pretty good, but when dealing with Customer Support, the information they provide is not always consistent and things take way too long. We’ve been slowly migrating all our properties off Host Gator. As an agency, we are responsible for our customers’s sites, so we need to feel sure who ever we use has our backs. Don’t get that feeling from Host Gator. Again, never used Site Ground, but hopefully they will live up to this posts info.

  6. We are based in Beijing -the one in China~

    For us, although up time and cust service were important, our priority was load time [speed] into China on our English language sites as many out of China hosted sites are decidedly slow to load here. Can be 20 second or more.

    Our Chinese language tech site is hosted locally in China so we were not really looking for our English sites on SG to load as fast, within 3 ~ 6 seconds would have been OK as long as they were not disadvantaged in Europe. SG offer a sever in Singapore and as Singapore data centres have a good reputation for speed into China -better than Hong Kong- we opted for SG via Singapore data center.

    I should point out that we chose the “Grow Big” option, not because we intend to do so, but to give us room on the disk, we use 18 MB of 20480 MB .

    Overall we are very happy with our choice, load time varies from 3 to about 8 seconds depending on location in China and time of day -both common issues in China- as the infrastructure must be very close to break point. Feed back from EU clients is also positive with near instant load times. We also carry some pretty large images. Ironically our sites actually load faster than Sitegrounds own, when we want to log on we often experience a delay but I suspect that maybe as they are loading from the East Coast of USA, always an issue in China.

    I have had opportunity to use their tech support and I can confirm it is exceptionally good [Grow Big gives us priority support] with minimum wait time and prompt, efficient solutions.
    One criticism SG always face is their pricing, like most hosts they are always under sale so you can join and pick up a premium service for bargain bin prices. However, come renewal time your fee defaults to the standard which is often a little higher than competitors. Several people bitch about that claiming scam or underhand tactics, but SG do actually state on their site that the package is xx% below standard pricing. I guess there always going to be jerks who just like to moan.

    Summary, we chose SG based on reputation and promotion price and have not regretted that decision. Yes, our package will increase in price next year but we feel after going thru many, many hosts, this is an industry where one really does get what one pays for.
    The Bic

  7. This has to be one of the most compehensive comparisions of Hosting Companies, I was looking at hosting a couple of new sites on Hostgator as I wanted different IP address (for Future SEO backlinks) I’ve been more than happy with Siteground especially their support, I cannot fault them in any way and after 3 years I’ll be renewing the existing plan I have with them. The only thing I wish they would change is the IP based in Panama as I do think it affects SEO a little (maybe I am wrong) apart from that all is fine.

  8. There are many nuances to compare here, people should be careful.
    For example Hostgator essentially doesn’t meter HDD usage but Siteground has limits.
    Siteground includes easy connection to CloudFlare, but Gator has a dedicated IP (not sure if SG does)
    Gator has a free VOIP with higher plan, but SG gives WordPress and Joomla staging/cloning abilities.
    Both allow backups through cPanel, but SG has automatic daily backup, Gator charges $20/year. However SG will charge you to recover your auto backup!
    SG focuses on WordPress, with the one-click installer, staging environment, WP-CLI, SuperCacher, and even GIT integration and a free site transfer. Hostgator doesn’t have dedicated WP features. But HG does give $100 in Yahoo/Bing credits and $100 Google adword credits, which could help launch a site a little quicker.
    I believe both give you a domain registration with hosting purchase (not sure), but HG charges $12.95/yr for renewal while SG renews for free if you got the domain along with hosting and continue paying for hosting.
    SG does a lot of auto-updating of WP installs and plugins, which might annoy some people as auto-updates can often break a site too.
    Gator is owned by EIG now and some people have serious reservations about the quality of hosting companies going downhill fast after these acquisitions. You may want SG purely because they are more independent in that way.
    Both have 3 shared hosting plans. If you outgrow the shared plan on SG, your next option is a cloud plan at $80/month. If you outgrow shared plans on Gator, their “cloud” servers are still cheap. If you need a VPS, Gator prices start around $19.95/m so it’s less of a jump in price to move up in Gator than in SG.

    Personally if you’re going to build a moderate to lower traffic WordPress site, go with SiteGround. If you don’t want to be in EIG network too, and want those performance nudges.
    If you want slightly more generic (not WP centric) hosting at cheap prices with a smoother/cheaper upgrade path and will handle your caching and CDN needs yourself, and are ok with those slight performance nuances, try Gator.
    If you are in love with the idea of an easy to use staging environment for WP development, go SG. Especially if you like the auto updates, auto update plugins, auto CDN, auto CloudFlare, auto SSL, and auto cache.
    Both hosts will let you use new versions of PHP including 7.1.

    Having used both hosts there isn’t a lot different as far as working with them because they both use cPanel. The SG interface trips me up a little bit but you get used to where everything is.

    1. I really enjoyed reading your in-depth reply. Thank you for this! It really helped me narrow down which server would best fit the needs of my website. From what you mentioned, HG seems like the better move for me because of its scalability when it regards to site traffic.

    2. I have several sites on SG and I can confirm that SG offer dedicated IP for $30 a year. The auto-update features can also be turned off on SG.

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