Updated: August 1, 2018
Creating a website with a poor web hosting company is like building a house on quicksand. Eventually you are going to have structural problems. Because your web hosting company is so important, this review will compare two of the most popular: SiteGround Vs HostGator.
HostGator is a large webhosting and domain company with over 9 million domains and more than 400,000 clients using their service. Based in Houston, they have grown rapidly since their inception in 2002. They were acquired by Endurance International Group in 2012.
SiteGround was established in 2004 and now has 140 employees. They are strong supporters of open-source software, and have custom hosting plans for WordPress, Drupal, Joomla, Magento and other popular programs. Currently they host over 250,000 clients worldwide.
SiteGround and HostGator – Live review by current user
As seen from the twitter feed, SiteGround have a very high customer satisfaction compared to HostGator.
SiteGround Vs HostGator-Uptime Report
As you can guess from the name, uptime is a critical measurement of web hosting companies. It is the total amount of time the company’s servers are up, operational and effectively serving websites for their clients.
SiteGround states they have a guarantee to be up 99.9% of the time. This guarantee applies across the board, no matter which plan you have. Much of their strength is in their custom programming, like a detection system they built which “sniffs out” potential downtime problems and automatically corrects them.
Similarly, HostGator guarantees to deliver 99.9% uptime. You get this guarantee whether you purchase the smallest intro plan, use the reseller plan or utilize their most complex dedicated server technology. A separate guarantee offers additional coverage for Network clients.
Let’s look at the raw numbers:
• The average 6-month uptime for SiteGround during our study (tested for 10 sites based in different parts of the globe): 99.99%. This means your website could potentially be off-line for just over four hours over six months of service.
• The average 6-month uptime for HostGator tested for 10 sites based all over the planet: also 99.99%. Like SiteGround, your site could be potentially be offline for around four hours over 6 months.
But consider this: SiteGround was online with no downtime for 100 percent of the time during long periods of our study. This is unusual for any web host, and a good testimonial for SiteGround.
Further, we are tracking uptime of a test website using Pingdom and here are the results.
Here are the test website used and the results.
For SiteGround- inlinehostblogger.com
For HostGator – hg-inlinehosting.com
From the above test result, we can conclude that SiteGround have a better uptime compared to HostGator.
Read our extensive Bluehost vs Siteground web hosting comparison review.
We have a unique interactive graph here that lets you enter different data points to see various results for each hosting service. This graph tracks real time uptime of around 150 websites hosted under these hosting companies.
More Extensive stats on HostGator can be read from this Bluehost Vs HostGator Vs DreamHost Review
★ Winner Tie.
SiteGround Vs HostGator – Speed Test
SiteGround had good quality speed results based on a unique quality of many open-source projects: They respond well to good caching systems. Knowing this, SiteGround built the SuperCacher, a custom-made cache process that keeps things moving fast. On the other hand, HostGator focused on employing more equipment and server layers to allow faster speeds and better service.
Take a look at these stats:
• The average speed of a website hosted on SiteGround (Optimized 10 sites): 1.1 seconds.
• The average speed of a website hosted on HostGator (Optimized 10 sites): 1.25 seconds.
HostGator looses to SiteGround on pure speed. SiteGround has made significant investments like VPS servers that use Supermicro Server Chassis, Dual AMD Opteron CPUs,SuperCacher, and RAID 10 Disk Arrays. To get a custom look at different speed scenarios, I have conducted a speed test for 2 similar sites hosted on SiteGround and HostGator from different continents. To make it appealing, two websites used are similar in size, content, requests and attachments.
Speed Of Sites Hosted On SiteGround
|Testing Location||Test 1||Test 2||Test 3|
Speed Of Sites Hosted On HostGator
|Testing Location||Test 1||Test 2||Test 3|
As expected, SiteGround loaded faster in USA and Netherlands whereas HostGator tops in Australia. This is mainly due to the availability of servers for SiteGround in Netherlands and USA region. And also, their inability to have data centre in Australia, where HostGator manages to have a data centre.
Here’s a why website hosted on SiteGround is faster than HostGator.
★ Winner SiteGround.
Server Response Time
In essence, a web server is really a big hard drive in an off-site, secure location. The speed of each machine will make a big impact on how fast your site is. SiteGround, who put customer support and satisfaction above all, purposefully keep server loads low. That means they have room to allow for surges and seasonal increases, like during holidays and near the end of the year.
HostGator’s has an impressive battery of server arrays, which work instantly to balance loads and keep server response high.
These are the hard numbers:
• The average server response time for SiteGround over our 6 months study (10 Optimized sites): 650 ms.
• The average server response time for HostGator for the same time period (same 10 Optimized sites): 750 ms.
Here are some of the steps taken to ensure that all tests were fair as possible.
- Each site is a WordPress site of Installation 4 with the same theme installed and same number of images, pages size, content and request.
- All the plugins and catching system was disabled
- The test was conducted several times and the best results are displayed here.
- Server location of both this Hosting companies were located on Ashburn, VA, and Portland, Oregon.
The Green Line indicates the number of visitors and blue line represent the adjacent response time as the traffic increase.
Response time of SiteGround My Server Location: Dallas, TX Response time of HostGator My Server Location: Portland, OR Recently, another test was conducted on a smaller test website from a different location, and the result was similar. This concludes the superiority of SiteGround’s server over HostGator with a 1.5x faster performance. Control Panel is where you manage all the backend part of your website. This is where you make major design changes, coding changes to your website. The ease and flexibility in using the control panel play a huge role in successful and speedily development of your website. Both these hosting use Cpanel as their control panel, except some design and feature changes, most of the functionalities are the same. SiteGround cPanel: Try Demo ★ Winner: Tie If you are someone new or someone with limited web development knowledge, it will be a tedious task for you to transfer your existing website from your current hosting to the newly chosen one. SiteGround makes this process very easy with their super cool expert team transferring your website in less than 24 hour. Additionally, this service comes free of cost. Similarly, HostGator offers the same service free of cost. Here are some more details on free transfer service of HostGator. For each web hosts, I’ve identified a set of 10 websites all hosted on different web servers. A total of 825 requests were then sent to each host in order to measure the performance of their servers.
Web Hosting: SiteGround
Hosting Server Location: Chicago, IL
Max Response Time: 1.6 seconds
Minimum Response Time: 669.9 milliseconds
Web Hosting: HostGator
Hosting Server Location: Charlotte, NC
Maximum Response Time: 3.2 seconds
Min Response Time: 658.07 milliseconds
Response time of SiteGround – 90ms
Response time of HostGator – 120ms
HostGator Vs SiteGround – Control Panel
#HostGator vs SiteGround – Free migration (Transfer)
These two companies are very close in median processing time, a good general benchmark on their overall performance. However, HostGator has a dominant superiority, a result of constant server upgrades and a strong partnership with SoftLayer.
HostGator SiteGround Completed Requests 825 825 Failed Requests 7 7 Requests per sec. 6.26 6.9 Time per request 157.09 ms 179.07 ms Average transfer rate 63.83 Kbytes/sec 62.8 Kbytes/sec Median connect time 12.6 msec 13.8 msec Median processing time 142.49 msec 148.59 msec Median waiting time 135.71 msec 138.71 msec
My Server Location: Dallas, TX
Response time of HostGator My Server Location: Portland, OR Recently, another test was conducted on a smaller test website from a different location, and the result was similar. This concludes the superiority of SiteGround’s server over HostGator with a 1.5x faster performance.
My Server Location: Portland, OR
Recently, another test was conducted on a smaller test website from a different location, and the result was similar.
This concludes the superiority of SiteGround’s server over HostGator with a 1.5x faster performance.★ Winner SiteGround. Again, SiteGround gains an edge over HostGator.
Control Panel is where you manage all the backend part of your website. This is where you make major design changes, coding changes to your website. The ease and flexibility in using the control panel play a huge role in successful and speedily development of your website.
Both these hosting use Cpanel as their control panel, except some design and feature changes, most of the functionalities are the same.
SiteGround cPanel: Try Demo
★ Winner: Tie
If you are someone new or someone with limited web development knowledge, it will be a tedious task for you to transfer your existing website from your current hosting to the newly chosen one.
SiteGround makes this process very easy with their super cool expert team transferring your website in less than 24 hour. Additionally, this service comes free of cost.
Similarly, HostGator offers the same service free of cost.
Here are some more details on free transfer service of HostGator.
For each web hosts, I’ve identified a set of 10 websites all hosted on different web servers. A total of 825 requests were then sent to each host in order to measure the performance of their servers.
Pices, Plans And Features
SiteGround has a wide variety of hosting service plans for everyone from individuals to large organizations. They are especially suited to open-source projects like the popular ecommerce platform Magento.
HostGator also has a number of plans, from low cost starter plans to full VPS hosting and dedicated servers.
|Features||SiteGround Startup||SiteGround GrowBig||HostGator Hatchling||HostGator Baby|
|Disk Space||10||20 GB||Unmetered||Unmetered|
|Traffic Allowed||10000 Visits||25000||Unmetered||Unmetered|
|1 Month||$3.95||$6.45||$0.01 coupon:HGHOSTING99||$0.01 coupon:HGHOSTING99|
|12 Month||$3.95||$6.45||$5.95. 50% coupon code: HGHOSTING30||$8.95. 50% coupon code: HGHOSTING30|
|3 Year Term||$3.95||$5.95||$3.95. 50% coupon code: HGHOSTING30||$5.95. 50% coupon code: HGHOSTING30|
Steps to High Performance
SiteGround early on niched themselves in the world of open-source software with customized plans tailored around specific packages like Joomla and Drupal. Their server response time is on par with competitors, although not at the top of the industry. Rather, they have concentrated on superior customer satisfaction.
Hostgator has increased investment in their infrastructure including more enterprise-class servers, 24-hour monitoring and stronger UPS backup capability. Their partnership with SoftLayer, a cloud computing provider, has given them increased capability and speed to service customers.
SiteGround offers telephone support in addition to chat and an email-oriented ticket system. The ticket system boasts a “first reply” within ten minutes, while live chat and telephone support are almost instantaneous.
HostGator has beefed up support to deal with their strong growth in the last few years. They have built an entire support portal on their site with quick access to live chat (Still has longer waiting time compared to SiteGround), ticket submission or billing management. There is also a customer forum with lots of quality content built up over years of service.
SiteGround Support Waiting Time – 0 Minute (Instant)
HostGator Support Waiting time – 0 Minute (Instant)
★ Winner SiteGround. Both Web hosting companies have a fast, knowledgable and friendly support team to help on problems associated with our website.
HostGator vs. SiteGround – My Recommendation
We’ve taken a good look at the features and benefits of two of the most prominent web hosting services on the Internet. No other site looks as closely as we do at customer support, uptime, site speed and overall performance.
That said, my recommendation is to go with SiteGround. Their considerable client base allows them to continue to invest heavily in increasingly complex server technology like DDR3 ECC Ram and customized hardware specs. The end result is their servers are faster, have better uptime and make fewer errors. For that reason, I can easily recommend SiteGround as the home for your next web hosting.
HostGator Vs SiteGround Score Sheet
SiteGround: 2 win
HostGator: 1 win
Coupon Code for HostGator And SiteGround
SiteGround Provide limited time 60% Discount coupon code.
30% HostGator Coupon code : IHB30
$9.99 HostGator coupon code :HGHOSTING99