In this SiteGround vs GoDaddy review, we’ll be taking a close look at two different companies who have taken different paths to success in the hosting world. Each offers the customer different value propositions. Who comes out on top in a head-to-head battle?
GoDaddy inc. is an American web hosting company used widely to purchase domain names. They have a mixed review when it comes to web hosting with so much negative review surrounding them. However, they are the single largest web hosting company powering 6.8% of total websites in the world.
SiteGround is solely focused on web-hosting, managing over 1.7 million websites. Their numbers are not as big as GoDaddy, however, they had a growth rate of over 200% in the last 2-3 years. They grew from hosting half a million domain to 1.7 million in just 2 year due to their excellent performance and support. Their sole focus on web hosting with innovative features and high emphasis on customer support helped them achieve such high growth.
You wanna know how popular is GoDaddy? Just look at the information from Google Trends about the popularity of top web hosts.
As you can see, GoDaddy is very popular compared to other hostings. They are way above every other hosting in popularity.
Does this mean they perform better than SiteGround?
Let’s find out.
SiteGround Vs GoDaddy Tests
To figure out who is the best hosting of the two services, I came up with these tests:
- SiteGround Vs GoDaddy – Performance
- SiteGround Vs. GoDaddy Uptime
- SiteGround Vs. GoDaddy Website Speed Test
- Website Server Response Time
- Customer Support
- Control Panel with Demo
- Credibility Test
Also Read: Bluehost Vs SiteGround
SiteGround Vs GoDaddy – Performance comparison
- SSD storage is faster and more reliable than traditional HDD drives. Therefore, using SSD drives have become a benchmark for top web hosting companies with SiteGround being one of the early adopters of this technology.
- Also, SiteGround SuperCacher significantly helps in speeding your website by providing 3 layers of caching known as Static, Dynamic and Memcached. Our test has proved that site with Supercacher loads faster than the normal websites.
- More than 60% of the web is run on WordPress CMS, and PHP is an integral part of WordPress. SiteGround releases latest PHP version instantly upon their official release. That said, latest PHP releases help in increasing website speed and reliability.
GoDaddy started using AWS( Amazon Web Services) cloud provider to host their entire website and services starting from 2018. AWS is a very reliable cloud platform with an experience of hosting and managing data over the last 12 years. This transition has helped GoDaddy websites to perform better in recent times.
Let’s test the performance of these two hosting based on uptime and website speed.
SiteGround Vs GoDaddy Uptime
Uptime is the amount of time your website is available online. Your site might be down due to several reasons such as server failure, bugs, power failure, etc,. Choosing a host with high uptime is very important for the success of your website.
SiteGround includes 99.9% uptimes with their service. This applies to every plan they offer. How are they able to offer such a strong guarantee? Their programmers have developed an “early warning” system that flags potential problems and corrects them before a technician has to get involved.
GoDaddy also has a strong 99.9% uptime guarantee. It gives customers a certain percentage credit off their month hosting bill if the company does not meet this standard. Called the “Service Uptime Guarantee,” the credit must be applied to company services. However, the company is judge and jury, and only they can say if they met the guarantee.
We were tracking uptime of around 150 website hosted under SiteGround and GoDaddy using an uptime tracking tool called Host-tracker.
Here is the results…
Website hosted under SiteGround seems to be scoring high with an uptime of 99.99%, whereas GoDaddy struggled with a high number of downtimes until a few years back. Now, after they shifted to AWS data centers, their uptime increased and on par with SiteGround.
Winner: Tie – SiteGround and GoDaddy consistently turn in solid uptime in our testing.
SiteGround vs GoDaddy Website Speed Test
SiteGround has paid special attention to making its system fast for popular website software like WordPress and Drupal. The custom-designed SuperCacher, a cache program built in-house, takes advantage of the unique structure of these website programs to maximize speed.
GoDaddy has addressed previous speed issues by better load balancing their larger customer base and using AWS to host your websites. However, it loads very slow compared to SiteGround.
We tested the speed of website hosted under SiteGround and Godaddy to test which is the fastest hosting.
We used the concept of TTLB(Time to first byte). TTLB is the amount of time it takes the browser to receive the first byte of data from the server. This test will help us in determining the speed of hosting companies server.
SiteGround recorded an excellent TTFB of 0.308S. Whereas, GoDaddy largely disappointed us with very high TTFB of 0.732S.
SiteGround’s server proved to be 2x faster than GoDaddy from this test.
SiteGround is superior to GoDaddy when it comes to Website speed.
Also Read: HostGator Vs GoDaddy
A quick look at how SiteGround loads its website so fast…
Winner: SiteGround was better on speed.
Website Server Quality Test
There can be a sudden spike in your website traffic as a result of peak time or one of your post becoming viral. Therefore, it’s very important to test if your website server is capable of handling 100’s of visitors coming to your site at the same time.
As a result, we tested a set of websites hosted on SiteGround and Bluehost using Load Impact App.
We measured the website loading time as we increased the number of concurrent visitors from 1 to 100. Here are the results.
Here are some of the steps taken to ensure that all tests were fair as possible.
- Each site is a WordPress site of Installation 4 with the same theme installed and the same number of images, pages size, content, and request.
- All the plugins and catching system was disabled
- The test was conducted several times and the best results are displayed here.
- Server location of both these hosting companies was located on Ashburn, VA, and Portland, Oregon.
The Green Line indicates the number of visitors and blue line represent the adjacent response time as the traffic increase.
SiteGround test result
One of SiteGround’s strength is its focus on customer support. With this goal in mind, they make sure servers are not overloaded, and the result is lots of space for any sudden increase in demand on the infrastructure. This can be evident from the above result as SiteGround server responded consistently fast as traffic was increased from 1 to 100. SiteGround constantly loaded under half a second.
GoDaddy test result
GoDaddy has improved over the years, but have a tremendous challenge on server response time due to their huge customer base. GoDaddy broke down after 50 visitors and stopped responding. This addresses their inability to handle large number of visitors coming to your site at the same time.
Winner: SiteGround’s approach gives them better results than GoDaddy’s stressed system.
Prices, Plans, And Features
Both Siteground and GoDaddy offer affordable pricing plans for the customers. They also offer amazing discounts on selected packages. However, the renewal prices of both these companies are a little expensive. You can make the payment in a secure way through your credit card or PayPal account. They also offer a 30-day money-back guarantee.
|Regular Price||$ 3.95 per month||$ 5.95 per month||$ 11.95 per month||$ 2.75 per month||$ 12.99 per month|
|Plan Name||Start Up||Grow Big||Go Geek||Economy||Ultimate|
|Visitor Per Month||10000||25000||100000||Unmetered||Unmetered|
|Web Space||10 GB||20 GB||30 GB||100 GB||Unlimited|
|Free Included Domain||No||No||No||Yes||Yes|
|Money Back Guarantee||30 Days||30 Days||30 Days||30 Days||30 Days|
|Server Location||USA, EUROPE AND ASIA||USA, EUROPE AND ASIA||USA, EUROPE AND ASIA||9 Locations in USA and Europe||9 Locations in USA and Europe|
|Google Adword Credit||No||No||No||$100||$100|
|Free Site Backup||Yes||Yes||Yes||Automatic backup on every week.||Automatic backup on every week.|
|Free Backup Restore||Yes||Yes||Yes||Yes||Yes|
|Backup On Demand||Yes||Yes||Yes||Yes||Yes|
|Free Site Transfer||Yes||Yes||Yes||No||No|
|Buy Now||Buy Now||Buy Now||Buy Now||Buy Now||Buy Now|
In the past, GoDaddy suffered some customer support issues due to rapid growth. It has minimized many of those negative issues, and now offers a robust menu of support options; they include telephone support, online knowledge bank, and live chat. Surprisingly, the firm opted to eliminate email support, strong support channels for many other high profile companies in the hosting arena.
In contrast, SiteGround has telephone support, a chat system, and email ticketing. The company tries for a rapid response within ten minutes via email. Phone and chat channels also show good performance.
We decided to test both these hosting companies support and here are the results.
SiteGround support was very fast, knowledgeable and experienced. They load instantly and is just one click away from their control panel.
GoDaddy phone support is 24/7, whereas their live chat is limited to certain days and time as seen in the above pic. Live chat is fast and the representatives are friendly and experienced in solving issues.
Winner: SiteGround – They have the fastest customer support in the entire web hosting industry.
Control Panel with Demo
SiteGround offers clients the industry-leading cPanel page. This comprehensive system lets customers change passwords, work on improving database performance and manage email all in place
GoDaddy has gone in an interesting direction as it provides both cPanel and Plesk control panel options. What’s the difference? Actually, they are fairly close in functionality, and each has working demos on their site — it’s a matter of finding which one works better for you.
GoDaddy Linux cPanel control panel: Have a Demo
Winner: Tie. Each system is robust and powerful.
GoDaddy earns bonus points for addressing customer service issues and a marginal reputation that followed them for years. Their powerful brand marketing had produced an influx of new clients the infrastructure was not able to handle, resulting in poor reviews and unhappy clients. They have since fixed those issues.
SiteGround takes the lead in credibility, however, based on their slow-growth strategy that puts the customer first. SiteGround’s strategy avoided any customer problems in the first place by ensuring that clients were taken care of as the company grew on a steady basis.
Winner: SiteGround. GoDaddy has come a long way, but SiteGround has the higher ground.
SiteGround Vs GoDaddy – Which Should Be Your Choice?
In the final analysis of SiteGround vs GoDaddy, which company should you go with? I encourage you to investigate each, but my professional recommendation is to choose SiteGround. The firm has a strong, loyal client roster that allows them to spend the proper funds needed to acquire top-shelf server hardware.
In addition, SiteGround has made a clear vote in favor of customer satisfaction over immediate profits. This focus was “baked in” from the company inception – it is not a marketing angle cooked by an advertising agency – it is part of the firm’s DNA. The companies dedication to customer satisfaction has been well established. This is reflected in their entire operation, and as such, I suggest you select them for your web hosting service. SiteGround has:
- A commitment to popular open-source customer management systems like WordPress.
- Solid server response times.
- A slow-growth, customer-focused business model.
- Top-of-the-line software providing speedy throughput and competitive benchmarking.
- Custom caching which loads pages fast.
- Strong uptime guarantee and the performance to back it up.
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Disclosure: This site is run by a group of like-minded webmasters, whose mission it is to provide the public with honest web hosting reviews to ensure they meet our expert criteria. We do receive compensation for all the products that we review, which in turn helps us finance our work and provide users with honest reviews. All the products mentioned on our site are tested and evaluated before any reviews are written.
Noor is a well-known webhosting blogger and industry analyst. Since 2006, he has tested a wide variety of web hosting services and posted the results on his popular blog, InlineHostBlogger.com. For each review, he extensively tests each web hosting company personally, or with his hand-picked team of technicians.