Pickaweb Vs 123-Reg (Jan 2016) - Which One is for You?

Pickaweb vs 123 regIn this review of Pickaweb vs 123-Reg, we analyzed options that are offered by both hosting companies. We carefully reviewed major features  and dug in deep to find items that add value for paying customers. Both hosting companies are widely popular and offer affordable hosting plans.

Pickaweb Vs 123-Reg Tests

While each web hosting company offers different features, the following basic tests were  performed to see how they stacked up against each other:

  • Pickaweb Vs. 123-Reg Uptime
  • Pickaweb Vs. 123-Reg Website Speed Test
  • Website Server Response Time
  • Benchmark Test
  • Hosting Customer Support
  • Control Panel Demo
  • Credibility

Pickaweb Vs 123-Reg: Uptime

Pickaweb offers an uptime guarantee of 99 percent. This means that any website hosted with this company is guaranteed to be up and running with no issues nearly 100 percent of the time. I’ve found that Pickaweb’s exceptional and secure datacenter located in the U.K is the main factor behind their nearly perfect website uptime record.

123-Reg also offers a 99 percent uptime guarantee, but only for customers who purchase a premium level hosting package. Those who purchase a lower level package do not receive any type of guarantee for website uptime.

We track uptime of around 150 website using popular uptime tracking tool called Host-tracker. We did so for website hosted under Pickaweb and 123 Reg, and here are the results.

★ Winner Pickaweb – For even basic hosting customers, Pickaweb offers premium uptime guarantees and sticks to their promise.

Pickaweb Vs 123-Reg: Website Speed Test

Pickaweb understands that speed is essential when building an online presence and trying to grow your business. This is why the company consistently appears in the top 10 hosting companies when it comes to speed and reliability. The average time it takes for a typical webpage to load on Pickaweb is 1-2 Second.

Like most mainstream web hosting companies, Pickaweb also offers WordPress  and Joomla  hosting, both of which are widely popular website building platforms. When I ran tests on webpages for Joomla, specifically pages with heavy images, the load time was still exceptional. WordPress websites loaded at similar speeds as well, even when images and videos were used in the background. 

For the website speed test, 123-Reg also produces good results. Similar to Pickaweb, 123-Reg also has full control over their servers by storing them in the U.K. while using a 10 gigabit network connection. 123-Reg however, has not been known to provide the best load time, and our speed test determined that websites hosted on their servers can take up to twice as long to load as Pickaweb.

123-Reg is also big on WordPress, Drupal and Joomla platforms. When I loaded webpages with videos or heavy graphics, the load time slowed down considerably.

I ran a speed test on two of the websites hosted under Pickaweb and 123 Reg respectively using an online website testing tool called dotcom monitor.  Both the website had identical page size, images, attachment and requests.

Here are the results:

Website hosted under Pickaweb

Pickaweb website Speed test
Pickaweb website Speed test

Website hosted under 123-Reg

123 Reg Website Speed test

Average Load time for Pickaweb hosting: 2.8 S

Average load time for 123 Reg hosting: 3.6 S

You can clearly see from the above result that website hosted under Pickaweb loaded exceptionally well throughout the world compared to 123 Reg. Moreover, Pickaweb is an ideal choice for people looking for UK hosting as seen in above result.

★ Winner Pickaweb – Not only does Pickaweb boast exceptional website load speeds, they back their promise up with a 100 percent money refund guarantee.

Website Server Response Time

Website server response time is an important test, and the causes behind the outcomes for both hosting companies are not easy to pinpoint at first.

During this testing phase, I found both high traffic and low traffic websites hosted with both companies. My goal was to see how long the server responded for various traffic amounts, because overloaded servers that only have small amounts of bandwidth to use often cause websites to crash.

My initial test with Pickaweb was extremely smooth. Both websites I visited maintained a fast load time, even during a time of day when traffic increased significantly. The same was true for 123-Reg however, during the research I learned that website owners who purchased shared hosting packages often had bandwidth issues because other websites on the same server always experienced high traffic amounts.

The Winner: Customers with Pickaweb experience no issues with website server response time because the company limits bandwidth amounts for basic accounts. While unlimited traffic bandwidth for all customers sounds like an amazing idea, websites using 123-Reg are at a disadvantage, especially when a small website shares a server with a large traffic website. Pickaweb is the winner.

Benchmark Test

The benchmark test is essential to determining the overall performance level of a specific web hosting company. In my test of both 123-Reg and Pickaweb, the latter company performed much better in all areas including average transfer rate and time per request. This is even true when I visited image and graphic heavy websites.

123-Reg has performance issues largely because it relies on a promise to offer unlimited traffic bandwidth to every customer yet lacks the server infrastructure to support it.

★ Winner Pickaweb.

Customer Support

Pickaweb vs 123 Reg customer support

First and foremost, customer support should be one of the most important factors to consider when choosing a web hosting company.

Pickaweb prides itself on exceptional customer service. They always place the needs of the customer above all else and the company truly offers 24/7, around-the-clock customer support online, by email and over the phone.

When I contact Pickaweb, I also noticed that their customer support team are more tech savvy than other companies. They can solve a variety of hosting-related issues and offer free assistance with website migration, if necessary.

123-Reg also offers U.K. based customer support. I found this company lacks in live support options because they do not have a “support chat” feature located on their website. While they maintain a knowledge base of answers to common questions, it can be difficult to search for a particular topic.

★ Winner Pickaweb – The company’s customer support is very helpful, knowledgeable and they can be accessed directly through a chat feature.

Control Panel with Demo

Through research, I’ve noticed that 123-Reg takes an interesting approach to their control panel. On their website, they state that the cPanel function is very easy to use and that there are a variety of different one-click install platforms to choose from however, there is no demo of the control panel to use before you sign up.

Not only does Pickaweb make it very easy to use their cPanel feature, there is a free demo for everyone to try. When I tested the control panel, I noticed that it is extremely easy to manage a variety of files, create and manage email accounts, choose a website platform, use a free website builder, and access a variety of databases.

For those who aren’t so tech savvy and who don’t know how to use FTP (file transfer protocol), Pickaweb offers a unique feature called File Manager that allows website owners to upload their files directly to their hosting account.

Have a look at cPanel demo for Pickaweb

★ Winner Pickaweb – Not only do they offer a control panel demo, but their cPanel can be used by anyone who wants to bring their business online, even those with no technical or coding experience.

Credibility Test

The ability to trust your chosen web hosting provider should be an essential factor in your final decision. During my extensive research I’ve found that both Pickaweb and 123-Reg are highly credible.

Pickaweb has made a name for themselves by offering exception customer service and truly caring for their clients. It’s well known that businesses who put customers first have a much better chance at being successful. On TrustPilot, a leading website that measures trustworthiness and credibility, Pickaweb maintains an outstanding 4.9 out of 5 star rating based on 128 reviews.

Customers can also trust Pickaweb because they maintain a physical address in the U.K. and they list this information directly on their website.

Similarly, 123-reg has been around for years. They host millions of websites and are a trusted name among U.K. based website owners. The number of reviews from real website owners that are published on their website clearly portray them as a credible company.

★ Winner Tie – Both Pickaweb and 123-Reg have great reputations.

Pickaweb Vs 123-Reg – Which One is for You?

It is important for prospective customers to perform extensive research on both hosting companies. In my professional opinion I would choose Pickaweb over 123-Reg because, while both have a great reputation, 123-Reg has allowed financial growth and profit to overcome its ability to offer superior customer support.

Because Pickaweb is a customer-centric company, customer support engineers at Pickaweb are more knowledgeable and can handle more complex hosting issues immediately if necessary.

In addition to customer support and knowledgeable employees, I believe Pickaweb is a better hosting company choice because:

  • Pickaweb offers free website migration services, something that is extremely beneficial to those who have no website building experience.
  • The company’s servers are located in the U.K. and within close proximity to their physical location. This allows them secure them and monitor their equipment at all times.
  • Uptime and page load speed are superior to 123-Reg. Pickaweb realizes that not every business needs unlimited bandwidth, and therefore limits bandwidth at certain purchase levels. This improves overall load speed and reduces downtime across the board because websites who need larger amounts of bandwidth are then transferred to a VPS or dedicated server so as not to affect shared hosting websites.

Leave a Reply

Your email address will not be published. Required fields are marked *