HostGator vs iPage(Aug 2019)-Which Is The Best Web Hosting?

EIG companies host 4.5% of all websites in the world are in fact made up of several companies like iPage and HostGator. Even though both these hosting companies are owned by the same parent company, it doesn't mean they both offer the same performance. In this HostGator vs. iPage review, we will be comparing which of them is better for your website.

HostGator Vs Ipage

Updated: August 5, 2019

Nowadays, choosing a good web hosting company for their websites has become quite a challenge for webmasters. A poor choice will hurt your website and company reputation.

HostGator and iPage are both owned by EIG.

EIG companies host 4.5% of all websites in the world are in fact made up of several companies like iPage and HostGator. Even though both these hosting companies are owned by the same parent company, it doesn’t mean they both offer the same performance.

In this HostGator vs. iPage review, we will be comparing which of them is better for your website.

Also, check out my other comparisons such as HostGator vs Bluehost and SiteGround Vs Bluehost: Analysis of the best two web hosting company in 2019.

Performance Report

Performance is a very vital component in winning the trust of your new visitors and maintaining trust with your current visitors.  HostGator has invested millions of dollars in setting up a robust network which will ensure high quality hosting servers to the millions of domain they host. Additionally, they have also set up special hosting companies for emerging markets like India with a name

Both iPage and HostGator use Intel Xeon Quad-core Processor to maintain their data centers. iPage has a good uptime and downtime record, with a moderately average server speed.

HostGator uses PHP 7.2 whereas iPage uses PHP 7.1 for its servers. PHP is a server-side language used for creating websites. Newer PHP version will help obtain better load time and security for your website.

HostGator Vs. iPage Uptime – 99.99% Uptime Guarantee Tested

Uptime is the amount of time your website is up and running. Web hosting company plays a crucial role in keeping your website up 24/7 to anyone visiting your website.

Any downtime that your website encounters can have a drastic effect on your revenue and also to your search engine rankings. Therefore, it’s important to host your website under a reliable hosting which will fulfill high uptime for your website.

HostGator and iPage guarantee’s 99.99% on their website. Let’s find out if they really fulfill this promise or not.

Below, you can see the uptime report for HostGator and iPage for the last three years measured by uptime tracking tool called Host-tracker.

HostGator and iPage seem to perform very well in this aspect, they have not suffered any major downtimes recently.

Winner: HostGator and iPage. Both hostings fulfilled its 99.99% uptime during our testing period.

Visit HostGator                         Visit iPage

Server Quality Test – Which hosting servers are more reliable?

Servers are computers which store your website files and data such as your theme, database, contents, images,. Each time someone visits your website, the browser sends the request to fetch your website files from the server. The quality of your hosting server determines how fast and efficiently those requests are served.

How can we test the quality of a hosting companies server?

This can be done by sending multiple visitors to your site at the same time and measuring the load time. The servers are put under high stress with multiple concurrent visits to a site. A high-quality server will respond better to these high stress than low-quality servers.

We sent 1 to 100 concurrent visitors to an identical webpage hosted under these hosting company and calculated the load time. Here’s the result.

The green line indicates the number of visitors and the blue line represents the adjacent load time as the traffic increases.

HostGator test result

Hostgator-server quality test

HostGator load time was 400ms until it reached 50 visitors. After that, load time increased to 1s and was not consistent. This is understandable considering that shared hosting servers are not known for handling more than 50 concurrent visits.

iPage test result

iPage server quality test

When it comes to iPage, the initial load time was 3* higher than HostGator with 1.23s. This load time was consistent until 100 visitors.

Winner:- HostGator. HostGator servers were able to handle the stress more efficiently than iPage returning faster load time.

Website Speed Test

Website speed is an essential aspect of your website and your web hosting plays a large role in your website speed.

It is believed that users abandon a website which takes more than 3 seconds to load. Also, Google has incorporated website speed as an important metric in the search engine ranking algorithm.

Are HostGator and iPage fast?

We tested this by recording load time of an identical web page hosted under both these hostings from three locations namely New York, Amsterdam, and Melbourne.

Here are the results.

HostGator Speed Test Result

Testing LocationTest 1Test 2Test 3
New York1.61.31.2

iPage Speed Test Result

Testing LocationTest 1Test 2Test 3
New York2.01.81.9

HostGator loaded better from all the above locations. Therefore, it can be concluded that HostGator performs better than iPage in all aspects of performance.

Winner: Website hosted under HostGator loads faster than iPage.

Visit HostGator                         Visit iPage

Plans & Prices

HostGator and iPage have plans for all needs at an affordable rate. They are feature-rich and support WordPress and many other CMS.

iPage comes with only one shared hosting plans, which according to them will fit all website needs.

Here is more on their plans, price, and features.

Regular Price $ 2.75 per month $ 3.95 per month $ 5.95 per month $ 1.99 per month
Plan Name Hatchling Baby Business iPage Plan
Visitor Per Month Unmetered Unmetered Unmetered Unmetered
Domains Allowed 1 Unlimited Unlimited Unlimited
Web Space Unmetered Unmetered Unmetered Unmetered
Free SSL Yes Yes Yes Yes
Sub Domains Unlimited Unlimited Unlimited Unlimited
Parked Domains Unlimited Unlimited Unlimited Unlimited
Free Included Domains No No No Yes
Money Back Guarantee 45 Days 45 Days 45 Days 30 Days
Email Accounts Unlimited Unlimited Unlimited Unlimited
Control Panel cPanel cPanel cPanel Plesk
Server Location Provo, Dallas, Houston Provo, Dallas, Houston Provo, Dallas, Houston Boston, MA
Free CDN No No No No
Google Adword Credit $100 $100 $100 No
Free Site Backup Automatic backup on every week. Automatic backup on every week. Automatic backup on every week. No
Free Backup Restore Yes Yes Yes No
Backup On Demand Yes Yes Yes No
Operating System Linux Linux Linux Linux
SSD Storage Yes Yes Yes Yes
Free Site Transfer Yes Yes Yes No
24/7 Support Yes Yes Yes Yes
Priority Support No No No No
PHP 7.2 7.2 7.2 7.1
Buy NowBuy NowBuy NowBuy Now

Winner: HostGator – More options at an affordable rate.

Customer Support

You may face technical issues with the web host you use, and some of those issues can only be solved using customer support. Therefore, it’s necessary to have good customer service with experienced technicians in the fields of servers and customer support.

HostGator has a very friendly 24/7/365 customer support which gives us the exact wait time until a representative is available. Moreover, they are very fast, and they know WordPress and many other blogging platforms well. They provide a toll-free number for U.S. citizens and international call-in support services.

These are some of the areas that are lacking in iPage Support.

  • The support experts are very friendly, but not very fast in solving issues.
  • Their live chat team takes more than 10-15 minutes for initial queries, which is not acceptable for any quality support team. They need to be quicker and more reliable when users have problems.

We tested the support of both these hosting company for efficiency and speed by actually contacting them. Here are the results.

HostGator Support


iPage Support

iPage-support-waiting-time-initially iPage-support-waiting-time-final

HostGator support was faster and more efficient compared to iPage. It took us only 2 minutes to reach HostGator whereas iPage took more than 5 minutes to get connected to their chat. 

Winner: HostGator – Quick and more reliable when users have difficulties.

Visit HostGator                         Visit iPage

Freebies with HostGator and iPage

Freebies are the extras we get with the purchase of a web host. We always welcome something that is free and useful. Both HostGator and iPage offer a variety of freebies. Details are available below:

Details are available below.

Freebies With HostGator are :

  • $100 Google Adwords(*Initially we have to spend $25)
  • Instant Backup.
  • Free WordPress Installation.
  • Dedicated IP.
  • Zen Cart and Cube Cart.
  • Free Toll-Free Number(*Only with Business class Hosting).

Freebies with iPage are :

  • Free Sitelock protection worth $100.
  • Free WordPress Installation.
  • Free domain registration for 1 year.
  • Marketing suite worth $300.

Control Panel – Are they both user-friendly?

Control panels act as an intermediary between a user and a host. The user can access all the tools related to web hosting and billing from the control panel. HostGator uses cPanel whereas iPage uses its own vDeck control panel.

For me, HostGator’s control panel illustrates why cPanel is the most used control panel in the world. The vDeck control panel is less popular and doesn’t offer a wide range of functionality like cPanel.

HostGator’s VPS and dedicated server plans use cPanel with WHM control panel. WHM control panel is the most advanced version of cPanel and includes many more features than the basic model. If you are not familiar with control panels, I feel HostGator’s version is more accessible and easier to understand compared to any other.

HostGator cPanel: Test a Demo

iPage control panel
– iPage Control Panel

Winner: HostGator- More Functionality, and appears easier for beginners.

 My Verdict – HostGator vs iPage

You have seen in the above HostGator vs. iPage review that HostGator offers an excellent web hosting platform for all users. HostGator is a better choice with its excellent uptime, speed, and support. I wouldn’t recommend iPage for hosting for your website simply because they are very slow and not as reliable as HostGator.

Why HostGator is the best choice for your website?

  • 99.99% uptime guarantee throughout the year.
  • High-speed website for all your traffic.
  • 24/7 highly reliable customer support team.
  • Uses cPanel, which is the most user-friendly control panel in the world.
  • Protect your site and database from viruses and provides maximum security.
  • Plans available for all requirements with great features at an affordable price.


Visit HostGator                         Visit iPage

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6 thoughts on “HostGator vs iPage(Aug 2019)-Which Is The Best Web Hosting?”

  1. Of Course, Hostgator rocks… The best thing about hostgator has been their features at such low rates. To add to it the support they provide gives us WITH IN A MINUTE SOLUTION for almost all problems.

    I am in the webdesigning circle for around 3 to 4 years from now and had had experiences with some of the worst and some of the best hosting sites. Right from the very cheap to the very expensive ones, Hostgator tops the chart for its value. I had been looking for a reliable webhosting when I overcame Hostgator. The thing being it has local servers in India just added to my benefits. After a bit of Second thoughts I paid them the money and now the association with them has been 2 valuable years of reliable hosting…

    Any Newbie would consider uptime as the most important aspect to consider and hostgator really does the job with almost 99% uptime. There have been a few times my site have been down due to various issues and the support has helped me to get back online in no time.

    Any webhosting isn’t free from few problems and so is hostgator but these are slight niggles almost all times and you need not be worrying too much. And further, the support always comes to your help.

    I would certainly recommend Hostgator to anybody reading this review just to experience their support.Mind you, you will enjoy their tireless support while you stay with them.

  2. Before choosing my domain and hosting provider, I did a lot of research as I am a technical person and I wanted to have the best for me. I chose iPage as the initial costing was very low which I felt very good for me. But their support is very annoying. They have a lot of non technical staffs and each staff deals a same problem in different ways and makes more problem. They wasted a lot of my time and for small issue they take a lot of time to solve, even they can’t solve it. They carry on apologising to me but it is time and stress what matters. I will never recommend such a rubbish service to anyone. If anyone don’t agree with me, please contact me and I will supply the evidences. Thanks.

  3. I do not recommend Ipage. There are too many problems with very slow servers and in some cases Gateway Timeouts or other errors that cause webpages to not display at all. If you have something for sale on your website you can expect lost sales because of this. Another problem is with the W3 Total Cache plugin recommended by Ipage. This plugin cannot tell the difference between edit mode pages and the ones visitors to the site are supposed to see. Changing settings has no effect on the problem. The sad reality is that there are many complaints against nearly all the webhosting companies. But since some people are getting these websites for a commercial purpose it matters greatly if the webpages don’t load within 3 or 4 seconds.

  4. We have been with Hostgator since 2005 and use them for our web design clients as well, they are the best out there bar none. In almost a decade I have rarely seen any downtime of our website or our clients’ websites, Currently support request responses are a bit longer than they used to be since, but if a ticket isn’t answered in the time I need I just pick up a phone and call and get the problem solved almost immediately. Hostgator is highly recommended for quality hosting.

    1. HI,

      Seen your article in details – very nicely explained. I am also in the web design fields and have had experience with some Web hosts in India and abroad. I am using HG’s Linux Reseller plan for my work and i am satisfied with their service and Support. I have got guaranteed 99.9% uptime every month. And i check/monitored this with some tools. HG is highly recommended. However i have NO such exp with iPage. Seen that they are little Cheaper compared to HG. But spending some more penny you can sleep well. Otherwise you have to face problems with you sites – this is a headache.

      Hope this will help. Thanks.

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