Which Hosting Is Better – HostGator Vs Bluehost ?[July 18]

The following two tabs change content below.
Noor is a well-known webhosting blogger and industry analyst. Since 2006, he has tested a wide variety of web hosting services and posted the results on his popular blog, InlineHostBlogger.com. For each review, he extensively tests each web hosting company personally, or with his hand-picked team of technicians.

 

Hostgator-vs-Bluehost
Bluehost Vs HostGator

Updated: July 7, 2018

The world of web hosting companies has polarised into few US based companies like HostGator, Bluehost and SiteGround. More specifically, its either HostGator Vs Bluehost or SiteGround Vs Bluehost or SiteGround Vs HostGator at the top of the tree for most used and trusted web hosting companies.

This article will  cover Bluehost Vs HostGator comparison extensively, also it will help you choose the better hosting company between these two.

Both these hosting offers great performance, we will look at how do they actually differ ? And which is better for your needs ?

Here’s how HostGator and Bluehost compare.

Bluehost vs HostGator review breakdown

HostGator and Bluehost – Live review by current user



These tweets are live tweets, that are updated every second. Its very clear from these user reviews that they both need considerable improvements in their performance.

However, we will compare which is the best among HostGator and Bluehost in this post.

Performance

HostGator protect user data by providing multiple layers of network security and state of the art data centers with backup facilities. Both Bluehost and HostGator uses AMD Opteron 6000 series CPUs  and DDR3 ECC RAM for their servers.

I have conducted several tests to determine the performance of these web hosting companies and here are the results.

 

HostGator Vs Bluehost – Uptime Report

Website is useful only if its up and running, and uptime is the amount of time your website is up and running to the users visiting your website.

Why Uptime is Important ?

Hosting companies with less than 99% uptime means, your website will be down as follows.

  • Daily: 14m 32.6s
  • Weekly: 1h 41m 48.5s
  • Monthly: 7h 22m 40.4s
  • Yearly: 3d 16h 32m 5.2s

If your website is a profitable one, you could loose revenues worth 1000’s of dollars for a year as a result of such a lengthy downtime. However, it will cost you only few extra dollars to choose a hosting company with good uptime and reliability.

As a result, We are currently tracking uptime of several web hosting companies with a help of a popular uptime tracking tool called Host-tracker. To make it easier for you, here is the uptime of website hosted under Bluehost and HostGator for last 2 years.

 

Uptime of sites Hosted on HostGator  

Uptime of sites Hosted on Bluehost   

As seen, HostGator seems to be scoring very high with an uptime of 99.99% throughout our testing period, whereas Bluehost sadly disappointed with constant downtimes.

Here, you can refer the multiple downtime alert sent by our uptime tracking partner Host-tracker for two of our test website.

BlueHost Downtime history
Bluehost Downtime History

 

Frequency of these downtime alert indicates reliability as a major concern for Bluehost.

★ WinnerHostGator performed exceptionally well during monitoring, they were consistently up throughout the testing period with a uptime of 99.99%.

Bluehost vs HostGator – Server Response time

A number of studies have discovered a direct connection between website speed and revenues. While it should be obvious that a slow site will affect your sales, there are also statistics to support this fact, beyond just common sense.

Why Speed is Important ?

Thus, the Aberdeen Group conducted a study and found that a delay of only 1 second results in 11% fewer page views, a 16% decline in customer satisfaction and a 7% drop in conversion rates.

Amazon took things to the next level and conducted their own study, only to find that for every 100 milliseconds of site speed optimization, their revenue increased by 1%, which is a lot of money when you consider the size of the company’s turnover.

So, clearly,  speed is an important factor for a website. As a result, we tested load time and server response time of websites hosted on Bluehost and HostGator using Load Impact App.

We noted response time of a test website ( equal in size, requests, content) as traffic was increased from one to fifty. Green Line indicate number of visitors whereas Blue line indicates server response time for concurrent traffic.

Response time of site hosted on HostGator

Maximum Response Time: 3.2 seconds

Min Response Time: 258.07 milliseconds.

HostGator server response time
HostGator server response time

HostGator’s server performance seems to be  solid, healthy and consistent. The server response time appeared to be under one second all the time from start to end, with an exception of couple of spikes.

Click here to have a look at the source and full test result from Load Impact for HostGator

Response time of site hosted on Bluehost

Max Response Time: 2.6 seconds

Minimum Response Time: 915.53 milliseconds

Bluehost server response time
Bluehost server response time

Bluehost’s performance was a disappointment. Response time increased with increase in traffic. Even at lower traffic of 10 users, the response time started varying between 1000ms to 3500ms. As the concurrent traffic was  increased to 20, the response time touched a high of 10.61s.

Have a look at the source and full test result from Load Impact for Bluehost

Another test was performed from a different location for similar website using Pingdom and the result was similar. Here are the results.

Response time of HostGator …

Response time of HostGator by pingdom

Response time of HostGator by Country

This test for HostGator is still live and the result can be viewed here.

Response time of Bluehost …

Response time of Bluehost using pingdom

Response time of Bluehost by Country

Response time of Bluehost by country using pingdom

This test for Bluehost is still live and the result can be viewed here.

Similar to the previous test, HostGator’s server responded 1.5X faster than Bluehost’s. HostGator server responded at an average time of 560ms whereas Bluehost took 765ms.

★ Winner HostGator wins this tests as they were consistently loading up with great server response time.

HostGator Vs Bluehost - Speed Test

Speed is a important factor to consider, when looking for a web hosting.

Specifically, I looked at their performance in handling a typical webpage. Both services were tested with processing the same size, design, request and image components.

Website hosted under HostGator loaded under a second whereas Bluehost took 1.3 S to load the same page.

Speed of Sites hosted on HostGator

Load time: 603ms ; Source: Pingdom

HostGator website speed test
HostGator website speed test

Speed of Site Hosted on Bluehost

Load time: 1.3 S ; Source: Pingdom

Bluehost website Speed Test
Bluehost website Speed Test

★ Winner Websites under HostGator happens to be more faster. HostGator website load nearly 30-35% faster than websites of Bluehost.

Also Read:  Google incorporating site speed in search rankings

HostGator Vs Bluehost – Site Transfer

If you are a beginner or someone who have a limited knowledge on handling a site transfer, HostGator makes this process easier for you by providing free website transfer. They will transfer your entire hosting from your previous hosting to the new one for free.

Here are more details on HostGator site transfer service.

HostGator Free transfers details

Bluehost offer the same service for 149$.

Bluehost Vs HostGator - Cloud Hosting

What is Cloud  Hosting?

Cloud hosting is based on innovative technology that pool your website resources on multiple virtual physical servers. That said, if your website server encounters a hardware failure, or gets overloaded due to sudden spike in traffic, your hosting will switch you to a new server without any downtime.

Which Cloud hosting is better ? Bluehost or HostGator?

Bluehost and HostGator maintains 3 mirrored copies of your website files to ensure your website is up and running every time. Both hosting have identical plans and pricing, scalability and storage features.

Hence, we have conducted several tests on uptime and speed to understand which one is really a better cloud hosting provider.

We used a test website hg-inlinehosting.com and bh-inlinehosting.com for testing the speed and response time of HostGator Cloud and Bluehost Cloud.  Both these webpages have exactly same content, tested at the same time.

Here are nameservers of both these websites, which proves that these websites are hosted on HostGator cloud and Bluehost Cloud.

Bluehost nameserver information HostGator nameserver details

Speed test of HostGator Cloud…

HostGator website speed test

Speed test of Bluehost Cloud…

Bluehost website speed test

 

There is another way to test the quality of servers, i.e, by sending concurrent visitors and measuring load time. This enables us to understand how your website load time changes when more visitors are performing multiple request on our website all at the same time.

We sent up to 25 concurrent visitors all at the same time performing multiple task, and measured the load time of this webpage.

Blue line indicates number of visitors and the Green line indicates the load time.

Here are the results for HostGator Cloud…

Here are the results for Bluehost Cloud…

Bluehost cloud response time

 

As visitors were increased from 1 to 25, Bluehost averaged a load time of 2-3s, whereas HostGator clocked at a speed of 0.8-1.6s except one spike which showed a load time of 3.2s. This clearly indicates the superiority of HostGator cloud over Bluehost in terms of speed and reliability.

Moreover, we are testing further by sending up to 1000 concurrent visitors to understand the load time and bandwidth capacity of these servers. We will post it here after final analysis is done.

#5 BlueHost Vs HostGator – UA Interface

Both HostGator and Bluehost run their control panel on cPanels. Both cPanel come with 1-click installer for 52 scripts such as WordPress, Joomla, which is a great advantage for newbies looking to start a new website.

Also Read: Cpanel Tips And Settings For Beginners

★ Winner HostGator and Bluehost – Well built control panel that ensures simplicity and great accessibility.

#6 HostGator Vs. Bluehost – Prices, Plans And Features

HostGator offers quality hosting services for around $3.96/mo.  It has three plans, namely Hatchling, Baby and Business plans. Hatchling plan supports only a single domain whereas the other two plans offer unlimited domains.

Bluehost offer shared hosting for as low as $2.95/mo and it includes features like unmeterd bandwidth and one free domain registration for one year.

FeaturesHostGator HatchlingHostGator BabyBluehost SharedBluehost Plus
Disk SpaceUnmeteredUnmetered50 GBUnmetered
Traffic AllowedUnmeteredUnmeteredUnmeteredUnmetered
Email AccountsUnlimitedUnlimited5Unlimited
Domains Allowed1UnlimitedUnlimitedUnlimited
Control PanelcPanelcPanelcPanelcPanel
1 Month$0.01 coupon:HGHOSTING99$0.01 coupon:HGHOSTING99NoNo
12 Month$2.59/mo.( 76$ discount applied on using the below signup link)$3.33/mo. (106$ discount applied on using the below signup link)$4.95$8.45
3 Year Term$3.29/mo. (Discount will be applied on using the below signup link)$5.97/mo. (Discount will be applied on using the below signup link)$2.95$5.45
Web hosting company ratinghosting reviews and ratingweb hosting reviewhosting ratingWeb hosting company rating
Sign Up
Web hosting company ratinghosting reviews and ratingweb hosting reviewhosting ratingWeb hosting company rating
Sign Up
Web hosting company ratinghosting reviews and ratingweb hosting reviewhosting ratinghosting company rating
Sign Up
Web hosting company ratinghosting reviews and ratingweb hosting reviewhosting ratinghosting company rating
Sign Up

HostGator and Bluehost VPS prices, Plans and Features

HostGator and Bluehost VPS plans and prices

 

★ Winner Bluehost have more more affordable plans compared to HostGator. But for you, it’s not about price. If It’s about necessity, quality, and reliability, HostGator is the best option.

Lets check Latest HostGator Plans   Lets check Latest BlueHost Plans

#7 Bluehost Vs HostGator -Customer Service

HostGator ensures high customer satisfaction through their 24/7/365 live chat, ticketing system and a toll free number for US citizens.  In the past, they were criticised for having a long waiting  time for their Live chat, recent heavy investment in their support team have somewhat solved that problem. Moreover, their knowledgable support team makes up for long waiting time experienced by user.

Bluehost features very detailed video tutorials and support forum. However, their ticketing system and live chat team is very slow and need lot’s of improvement. It takes more than one day to get the initial response from their technical support. Their Live chat team’s technical competence to handle complex issue has been a major setback for their support team.

HostGator Live Chat waiting time – 0 Minute (Instant)

 

HostGator support waiting time

Bluehost Live Chat waiting time – 5 Minute

 

2nd Bluehost support waiting time

As seen from the above test, HostGator Live chat is exceptionally fast whereas Bluehost took 5 minutes, which can be frustrating during times requiring quick assistance.

★ Winner HostGator- An experienced customer support team that ensures quick response and better customer handling.

Pros of HostGator

✔  Fast Response time for their server. Their server response time is one of the fastest.

✔  Excellent Uptime. Their uptime as tracked by Host-tracker stands at a whooping +99.99%.

Uses cPanel. Their control panel for shared hosting is cPanel, which makes it easy for newbies to kick start their websites without worrying about advanced stuffs.

Cons of HostGator

✘  Their basic plan allows only one domain, which makes it hard for people with low budget to maintain multiple websites at same account.

Pros of Bluehost

✔  Advertising credit. Their each plan comes with advertising credit from Google, Bing worth 200$.

✔  Affordable Hosting. Their basic hosting plans starts at a rate of $2.95/mo, way cheaper than HostGator.

Cons of Bluehost

 Frequent Downtimes. Their uptime drops below 99.7%, when tracked by popular uptime tracking tool Host-tracker.

 Slow servers. Their server response time records at an average of 0.7s for a typical testing website, double the server response time of what HostGator has to offer for that same testing website.

Bluehost vs HostGator twitter user reviews and reaction

Here are some reactions and reviews from users of Bluehost and HostGator.

HostGator's Twitter user reviews and reaction

 

HostGator twitter user reviews and reactions

Bluehost's Twitter user reviews and reaction

Bluehost's twitter user reviews and reactions

 

 

Bluehost OR HostGator ? – My Final verdict

Here is my final verdict on this HostGator vs Bluehost review

This web hosting comparison review shows that both HostGator and Bluehost are quality providers. However,  recommendation is to choose HostGator. In the final analysis, website performance is paramount and here HostGator wins easily against Bluehost.

The company’s investment in superior technology is easily seen in their data centers which have several layers of redundancy, multiple failover options, several power feeds, in-house power backups and enterprise-class Unlimited Power Supply technology.

Why HostGator should be your choice?

    1. 99.99% uptime guarantee.
    2. High Speed website for traffic from across the world.
    3. Uses cPanel, the most used control panel in the world.
    4. Plans for all requirements at a considerable rate.
    5. 24/7 highly responsive customer support team.
    6. 45-day money back guarantee without any hidden clauses.
    7. Protect our website from hackers, malware and viruses. 

We absolutely recommend HostGator over Bluehost to Host your website.

Read More : HostGator Vs Godaddy Review 2017

Up to 60% off or 76$ OFF Coupon Code for HostGator

For Hostgator: Use coupon code  HGHOSTING30  to get up to  60%  discount on any of their hosting packages. ( coupon will expire soon.)

Use coupon code HGHOSTING99 to get HostGator hosting plan for as low as $0.01 or $9.94 discount on any of packages.

Claim 60% or 76$ OFF discount.

80 thoughts on “Which Hosting Is Better – HostGator Vs Bluehost ?[July 18]”

  1. I recently attempted to buy a wordpress hosting plan from Bluehost India, but wrongly end up in buying one add on product namely Sitelock as it was auto selected. On my request to adjust this add on amount with my intended wordpress hosting plan, they simply refused in the name of their policies. It clearly reflects their intentions. They are cheating customers in the name of thier policies. This fact is also obvious from their reviews on many other sites. Just Google for their reviews and you will come to know the fact.

  2. I have used bluehost coupled with cloudflare on most of website and the experience have been pretty good so far. The response time is low even without the cdn and haven’t has a single downtime on my vps hosting. I used their shared hosting for a brief period and that was just terrible. So if you are thinking about signing up with bluehost, my recommendation is that you go with either vps or dedicated hosting. Good Luck. 🙂

  3. I am Using Bluehost Hosting and I have no issue from BH, and I’ve been a customer for nearly 4 years. I can say Bluehost Hosting may not be the best web hosting when compared to Hostgator.

  4. Thanks for this wonderful comparison I was usually stuck between host gator and blue host since both these are very popular hosting companies but by looking at your review I think that I must go with host gator

  5. Thank you for the valuable information. I am user of Hostgator India since 3Yrs but since last few months I have observed about lacking some customer support. Even at times the ticket support takes a huge time. Though I am worried to find its replacement. I have read few more articles and another option is Bluehost but again they are also shown seriously more downtime. My current hosting will be not changed right now but expecting to find new one for my new website. Still confused. 😀

  6. Let me share my experience. I recently used hostgator to deploy my system. It was not production ready and I was just doing some random testing. I must say that most of the times website was not accessible. Whenever I request my friends to get some feedback or to theme owner companies to help me with some bugs, I was getting an answer ‘website is not accessible’. Then when I tried to access it, I could see that may times it was not accessible and sometimes it was talking a lot of time to respond.

    I registered complaints many times but you know what, their support team is dumb(at least in India). They behave like robots repeating same things. After escalating issues with technical team, a single line of response would be received ‘website is accessible currently’ without any justification why it was not accessible for several hours of a day which was confirmed by their support person during chat. All claims of 99.9% availability are a shit.

    Finally, when I recharged my account on last day of current subscription to allow me to get some time to take emails and data backup, the amount was debited from my account and was not recharged into hostgator account. My account was suspended and it took 3 days for them to identify the issue and reactivate my account. Needless to say, I did not have that much time and I configured my account into bluehost and reconfigured all plugins. When I asked for refund from hostgator, I was given thumbs down.

    Personally, it was a horrible experience with hostgator. I could not believe how unprofessional a company could be.

  7. I’ve tried InMotion, IxWebHosting, DreamHost, BlueHost, HostGator and SiteGround.

    I’ve been a HostGator customer since 2008, i’ve hardly experienced any downtime. Customer service is OK. I gave on OK because of the long Wait Time on Live Chat. I prefer live chat over Call & Ticket.
    Hosted many sites using their Reseller plan.

    Tried BlueHost couple of years back for a personal blog, had many DownTimes. Never used it again to date.

    Also using SiteGround’s Grow Big Plan since 2013 for 1 of my sites, and i must say that I am very impressed by their service. I’ve observed that my site hosted on SiteGround loads way faster than those on HostGator in the same niche with relatively similar content.

    I was thinking of trying out BlueHost again for a personal blog primarily because of their Affiliate Program which pays over $60 for a referral. But I think I would stick to SiteGround due to their Platinum quality hosting service and super friendly customer service.

  8. I had bad experiences with other hosting providers, so I was really worried when I had to shift to another hosting company. After reading many online reviews, I choose Bluehost and I have to admit that after nearly 6 months, I have not faced any problem with them except few small problems. Their shared plans have a good price/quality ratio and their support is very fast and knowledgable, even if sometimes they are not so expert as one would hope. Their cpanel is very attractive and easy to use for a person that is new to hosting and it is really an hosting provider you should chose for your website. Don’t go for cheaper hosting providers, you will end up more problems to face in future. With every you buy from Bluehost, there is a free domain, which is an advantage. So as you can see my overall experience with Bluehost is positive: of course they have still a lot of things that need to be improved to be the best.

  9. I find HostGator to be one of the best hosting provider for shared hosting as well as VPS hosting . There may be a few flaw with it, but my experience dealing with many other hosts has led me to believe that HostGator is one of the finest.
    Here are the reasons why or why not:

    Firstly, HostGator has a super dependable support service which has a lot of knowledge about both wordpress, hosting and also other things and CMS’. Their live chat wait time is less than 3-4 minutes always. There was never a time with me where they didn’t have a solution to my queries.

    Secondly, their servers are really fast meaning that your site will load up faster.

    There is also a problem when sometimes they oversell their servers which results in problems with response time and uptime.

    Well thats all that I can say!

  10. I am a Bluehost customer from last seven month, I have listed out some reason because of which I am going to transfer from their hosting.

    1) I never called any support organization, as many times as I have called Bluehost support team.

    2)The average hold time on every call was 8-10 minutes

    3)I switched to a VPS to eliminate the EMAIL PROBLEMS. I had 3 outages my first week on the VPS service

    4) They also screwed up the migration of my site to their service.

    And Now I am going to take on HostGator, I did a lot of research from last 2 weeks using forums, chat rooms and review site and HostGator seems to be a good option.

  11. HostGator is a great hosting website whether you’re hosting a BLOG, forum, portfolio, or project. Their services are feature-rich and their customer support has never left me unsatisfied. They have award WINNING customer support and it’s definitely no surprise to me!

    With their hosting you are given full file permissions and MySQL access – unlike some hosts out there. With their backend cPanel managing a WEB SITE requires little knowledge, and, if you have no knowledge, there are videos and tutorials available when initially logging into cPanel. If you are confused on how to accomplish something opening a ticket with their support will result in a swift and satisfying response. They also offer phone support, just to keep things even easier.And you are right about Bluehost’s ticketing system, I heard that they are really slow and less informative.

    OVERALL, my experience with HostGator has been pleasant, and I’ve been a customer for nearly 5 years.

Leave a Reply

Your email address will not be published. Required fields are marked *