HostGator Vs Bluehost(SEP 2018)Which Hosting Is Better For You?

Bluehost Vs HostGator

Updated: September 1, 2018

The world of web hosting companies has polarised into a few US-based companies like HostGator, Bluehost and SiteGround. More specifically, its either HostGator Vs Bluehost or SiteGround Vs Bluehost or SiteGround Vs HostGator at the top of the tree for most used and trusted web hosting companies.

In this article, we’ll  be conducting an extensive Bluehost Vs HostGator comparison, which should help you choose the better hosting company for your particular needs.

While both these hosts offer great performance, we will be looking at the differences between them and which one is better for your needs.

Here’s how HostGator and Bluehost compare.

Bluehost vs HostGator review breakdown

Bluehost Vs HostGator: Credibility

Let’s take a quick look at the history of the two companies and how people feel about them.

1. Discover HostGator

Brent Oxley founded HostGator at the end of October in 2002 and a little over 3 months later, he already had over 100 customers. One year later, his active customer base had exceeded 1,000 people. The company continued to grow, becoming renowned for their excellent services.

In 2012, Brent Oxley sold HostGator to Endurance International Group and it seems that ever since the takeover, their popularity has declined.

Regarding trust in the company, an increasing number of clients seem displeased with the way HostGator does things nowadays.

After all, HostGator remains one of the most popular hosting companies online and our own tests have revealed that it’s not as horrendous as some make it out to be.

It certainly isn’t at the top, but it’s not at the bottom of the pile either.

2. Discover Bluehost

Bluehost was founded in 2003 by Matt Heaton. It quickly rose to prominence thanks to the quality services they offered.

However, they did engage in some less than scrupulous practices over the years, such as the CPU throttling that went as far as to shut down some of their clients’ websites because they were using too many server resources.

In 2010, the company was taken over by EIG and, like HostGator, their popularity has declined ever since.


HostGator rely on SSDs for all their servers, whereas Bluehost only offer SSDs with their high-end (read really expensive) VPS plans.

SSDs, or solid-state drives, are much more reliable and significantly faster than traditional hard disk drives. They use a completely different technology without any moving parts, which is where the speed and reliability comes from.

So, when your site is hosted on an SSD, it will respond faster and will be less likely to experience downtime due to hardware failure.

Now, the fact is that offering SSD hosting is becoming pretty standard in the industry, meaning that this isn’t so much a positive for HostGator as much as it is a negative for Bluehost.

HostGator uses PHP 7.1, while BlueHost still relies on PHP 7.0.

In both cases, this isn’t bad, especially once you realize that a large percentage of WordPress users are still relying on PP 5.6 and older, as evidence by this WordPress stats page.

As you can see, only 32.9% of users have upgraded to PHP 7.0 and above, which is worrisome when you consider that WordPress has been officially recommending PHP 7.0 or higher since the end of 2016.

So, why should you care about what version of PHP your host is running on their servers?

Well, if you want your site to be more secure, faster, and to simply respond better and avoid all sorts of unpleasant issues, then you definitely need to care.

For example, after extensive testing, it’s been found that PHP 7.0 offers a response time that’s over 3 times faster than PHP 5.6. Yes, that’s a more than 300% improvement in speed, which is highly significant in a world where you have milliseconds to grab your audience’s attention.

And PHP 7.1 is even more powerful than PHP 7.0. It’s not as great as PHP 7.2 RC, which is what SiteGround runs on their servers, but it’s definitely better than 7.0 and light years ahead of 5.6.

Even HostGator isn’t as great as it could be as they could make the move to PHP 7.2 like SiteGround has done, but for the sake of our comparison, they’re still ahead of Bluehost.

1. HostGator Vs Bluehost – Uptime Report

Logically, everyone realizes that it’s important for your site to be available to your audience at all times, which is why uptime is so important.

The problem is, though, that not many people realize how even a few minutes of downtime can affect their websites and their businesses.

Why Uptime is Important ?

At first glance, you might think that a company that has slightly less than 99% uptime is pretty good. Yes, they do promise 99.99% uptime and don’t exactly deliver, but not everyone is perfect, and they are pretty close to 99%, which is good enough, right?

Wrong. Very, very wrong.

If your hosting company has less than 99% uptime, that means that your website will be down as follows:

  • 14 minutes 32.6 seconds per day
  • 1 hour 41 minutes 48.5 seconds per week
  • 7 hours 22 minutes 40.4 seconds per month
  • 3 days 16 hours 32 minutes 5.2 seconds per year

Now, to put these timeframes into perspective, we hunted around and pulled statistics from various sources, including Forrester Research, Information Week, and the Aberdeen Group, among others. Here are the results:

  • An hour of downtime costs an enterprise an average of $686,000, which translates to over $60 million per year. Across the board, enterprises lose revenues in excess of $26 billion, without considering the time it takes to fix the issues or the loss of productivity;
  • Small businesses suffer losses in excess of $1 million per year due to downtime;
  • Other issues caused by downtime beyond monetary losses include:
    • Decline in employee productivity
    • Decline in brand image and reputation
    • Loss of traffic

And don’t think that your site has to be down for hours at a time for this to be an issue. Even a few minutes can be a disaster, as Amazon discovered when they calculated their losses after the site went down for 30 minutes – they lost $66,240 per minute. That’s definitely painful!

Thus, to keep losses to a minimum, you need to make sure to choose a host that can provide as close to 100% uptime as possible. You also want to look for a company that has a proven track record of being able to solve problems quickly when the worst does happen.

As a result, we are tracking uptime of all the hosting reviewed on this website using test website hosted under them.

Uptime Report of HostGator (July 2018)

HostGator Updated Uptime
HostGator scored an uptime of 99.98% with 8 minutes of downtime for a period of one month.
Uptime Report of Bluehost(July 2018)

Bluehost Updated Uptime
Bluehost scored an uptime of 99.97% with a downtime of 13 minute for a period of one month.

As you can see, HostGator had an uptime of 99.98% with a total downtime of 8 minutes, compared to Bluehost, which had an uptime of 99.97% and a downtime of 13 minutes.

A 5-minute difference might not seem like much, but if you were Amazon, it would be an additional loss of at least $330,000.

Uptime can vary from one plan to the next with the same company, and you generally find that more reliable and efficient servers are used for websites on more expensive plans.

Thus, to get an accurate picture, we test a number of websites across different plans and present you with the average figure.

Its an interactive live graph, where you can input your custom date and timezone get a more recent and highly accurate picture of how both companies are performing in terms of uptime.

Uptime of sites Hosted on HostGator  

Uptime of sites Hosted on Bluehost   

As you can see, we received lots of alerts from Bluehost when testing their mutiple websites and plans, and the frequency of them certainly raises a lot of questions regarding the reliability of their servers.

BlueHost Downtime history
Bluehost’s downtime notification from Host-tracker.


★ Winner 

HostGator clearly comes out the winner. They are by no means the best on the market as that title goes to SiteGround, but they do offer better uptime figures than Bluehost.

2. Bluehost vs HostGator – Server quality test

A number of studies have discovered a direct connection between website speed and revenues. While it should be obvious that a slow site will affect your sales, there are also statistics to support this fact, beyond just common sense.

Why Speed is Important ?

Thus, the Aberdeen Group conducted a study and found that a delay of only 1 second results in 11% fewer page views, a 16% decline in customer satisfaction and a 7% drop in conversion rates.

Amazon took things to the next level and conducted their own study, only to find that for every 100 milliseconds of site speed optimization, their revenue increased by 1%, which is a lot of money when you consider the size of the company’s turnover.

So, clearly,  speed is an important factor for a website. As a result, we tested load time and server response time of websites hosted on Bluehost and HostGator using Load Impact App.

We noted response time of a test website ( equal in size, requests, content) as traffic was increased from one to fifty.

The green line indicates the number of visitors, whereas the blue line indicates server response time for concurrent traffic.

Response time of a site hosted on HostGator

Maximum Response Time: 3.2 seconds

Min Response Time: 258.07 milliseconds.

HostGator server response time
Variation in response time was minimal compared to Bluehost’s.

HostGator’s server performance seems to be  solid, healthy and consistent. The server response time appeared to be under one second throughout the test, with an exception of a few spikes.

Click here to have a look at the source and the full test results from Load Impact for HostGator

Response time of a site hosted on Bluehost

Max Response Time: 2.6 seconds

Minimum Response Time: 915.53 milliseconds

Bluehost server response time
Response time varied highly as traffic was increased from 1 to 50.

Bluehost’s performance was a disappointment. The response time increased as the traffic increased. Even at a lower level of traffic of merely 10 users, the response time started varying between 1000ms to 3500ms. As the concurrent traffic grew to 20, the response time touched a high of 10.61s.

Have a look at the source and the full test results from Load Impact for Bluehost

Another test was performed from a different location for similar website using Pingdom and the result was similar. Here are the results.

Response time of HostGator …

Response time of HostGator by pingdom

Response time of HostGator by Country

This test for HostGator is still live and the result can be viewed here.

Response time of Bluehost …

Response time of Bluehost using pingdom

Response time of Bluehost by Country

Response time of Bluehost by country using pingdom

This test for Bluehost is still live and the result can be viewed here.

Similar to the previous test, HostGator’s server responded 1.5X faster than Bluehost’s. HostGator server responded at an average time of 560ms whereas Bluehost took 765ms.

★ Winner 

HostGator wins this tests as they were consistently loading up with great server response time.

3. HostGator Vs Bluehost – Speed Test

Overall load speed is affected by a wide range of variables, many of which have nothing to do with the host’s servers. The size of the site, the type of media it offers, the number of images, the format of those images, the structure, and a gazillion other factors impact the load speed of a page.

Conversely, the speed with which a server returns the first byte of data is unaffected by any of these factors, which makes TTFB (Time to first Byte) a more accurate determinant of how good the servers really are.


HostGator TTFB test result
HostGator’s TTFB was recorded at 0.377s, which happens to be a good figure for any website.
Bluehost’s TTFB was recorded at 0.401. 0.05s slower than SiteGround.

As you can see, according to our tests, it took HostGator 0.377s seconds to respond with the first byte of data, while Bluehost’s response time was 0.401 seconds.

★ Winner 

Websites under HostGator happens to be more faster. HostGator website load nearly 10-15% faster than websites of Bluehost.

Also Read:  Google incorporating site speed in search rankings

4. HostGator vs Bluehost: Security

HostGator takes the security of its customers websites seriously and use a number of different methods to protect them. Thus, they protect their servers from various types of attacks, including DDoS attacks, via extensive custom firewall rules as well as large mod security rule sets.

They are also capable of enabling floor protection on a network level via their datacenters in the event of an attack.

HostGator also explains they have a series of additional security precautions and methods that they keep confidential.

Now, some might think that this is a copout and that they should be upfront about what approach they use. However, the fact is that it would be the equivalent of a bank handing out the algorithm their safe uses to generate access codes, enabling anyone with a little experience and knowledge to break into said safe.

Bluehost, on the other hand, relies on a third party to protect their servers against DDoS attacks, namely Cloudflare. They offer other security features such as password-protected directories, the ability to blacklist certain IPs, and spam protection. However, these are the very bare minimum of what they should be offering, and they certainly aren’t anything special.

★ Winner 

HostGator wins this round, hands down. Even though, they might not be as advanced as SiteGround with their proprietary anti-bot AI

HostGator Vs Bluehost – Site Transfer

If you are a beginner or someone who has limited knowledge on handling a site transfer, HostGator makes this process easier for you by providing a free website transfer. They will transfer your entire website from your previous hosting companyto your new account for free.

Here are more details on HostGator’s site transfer service.

HostGator Free transfers details
HostGator transfer features.

Bluehost offer the same service for 149$.

Bluehost Vs HostGator – Cloud Hosting

Skip this section, if you run a small website or don’t use it for revenue-generating purposes.

What is Cloud  Hosting?

Cloud hosting has become incredibly popular due to its flexibility, scalability, and high performance. It’s almost like having your own dedicated server but at a fraction of the cost.

How it works is that the hosting company uses multiple physical servers to create a network of virtual servers. In essence, your website’s resources are stored across multiple physical servers that act as a single virtual server.

The result is that you are not limited to the resources available on a physical server, so you get great performance and speed. Plus, there’s also the benefit that if a physical server experiences a problem, your website will be unaffected because there are others in the network taking up the slack.

Which Cloud Hosting Is Better? Bluehost or HostGator?

Bluehost and HostGator maintain 3 mirrored copies of your website files to ensure your site is up and running all the time. Both hosts have identical plans and pricing, scalability and storage features.

We conducted several tests on uptime and speed to understand which one is a better cloud hosting provider.

We used a test website, namely and, to test the speed and response time of HostGator Cloud and Bluehost Cloud.  Both these webpages have exactly the same content and were tested at the same time.

Here are nameservers of both these websites, which proves that they are hosted on HostGator Cloud and Bluehost Cloud.

Bluehost nameserver information
Proof that test website is hosted at Bluehost.
HostGator nameserver details
Proof that test website is hosted at HostGator.

Speed test of HostGator cloud and Bluehost cloud…

HostGator website speed test
Speed test of a static website hosted at HostGator cloud. Website load time was recorded at 2.32s.
Bluehost website speed test
Speed test of static website hosted at Bluehost cloud. The website speed was recorded at 2.52s, which is similar to speed recorded at HostGator.

There is another way to test the quality of servers, i.e. by sending concurrent visitors and measuring load time. This enables us to understand how your website load time changes when more visitors are performing multiple requests on your website at the same time.

We sent up to 25 concurrent visitors to each website to perform multiple tasks, and we measured the load time of this webpage.

The blue line indicates number of visitors and the Greengreen line indicates the load time.

Here are the results for HostGator cloud and Bluehost cloud…

Bluehost Vs HostGator Cloud load impact test
HostGator cloud recorded a response time of m440ms until 33 concurrent visitors. After that, response time jumped higher and higher, finally stopped responding at 80 visitors.
Bluehost cloud load impact test
Bluehost cloud recorded a response time of 600ms until 34 concurrent visitors. After that, response time jumped higher and higher, finally stopped responding at 85 visitors.

As visitors were increased from 1 to 33, Bluehost averaged a response time of 600ms, whereas HostGator responded at 400ms. After 40 visitors, both HostGator and Bluehost started showing higher response time, which varied as the traffic was increased to 100. Finally, both website stopped responding at around 80-85 visitors.

This is not a good benchmark for cloud hosting, as in the event of a spike in traffic, instead of your website crashing, cloud hosting solution should simply expands and be allowed to use more resource from the server.

That is why, I would rate their cloud hosting solution as average due to this fact.

★ Winner Tie.

BlueHost Vs HostGator – UA Interface

Both HostGator and Bluehost run their control panel on cPanels. Both cPanel come with a 1-click installer for 52 scripts such as WordPress, Joomla, which is a great advantage for newbies looking to start a new website.

Also Read: Cpanel Tips And Settings For Beginners

★ Winner

HostGator and Bluehost –Both offer a well-Well built control panel that ensures simplicity and great accessibility.

Bluehost Vs HostGator – Prices, Plans and Features

HostGator offers quality hosting services for around $3.96/mo.  It has three plans, namely Hatchling, Baby and Business plans. The Hatchling plan supports only a single domain whereas the other two plans offer hosting for unlimited domains.

Bluehost offers shared hosting for as low as $2.95/mo and it includes features like unmetered bandwidth and one free domain registration for one year.

Regular Price $ 3.49 per month $ 4.99 per month $ 6.99 per month $ 2.95 per month $ 5.95 per month $ 5.95 per month
Plan Name Hatchling Baby Business Basic Plus Choice Plus
Visitors Per Month
What is Unmetered - The resources are not infinite, but 99.95% of customers will have enough resources to meet their traffic needs according TOS of both hosting.
Unmetered Unmetered Unmetered Unmetered Unmetered Unmetered
Domains allowed
The number of websites that can be hosted on a particular web hosting plan.
1 Unlimited Unlimited 1 Unlimited Unlimited
Web Space
Web Space represents the amount of space on a server allocated to the website owner for storing website text files, images, databases, etc.,
Unmetered Unmetered Unmetered 50GB Unmetered Unmetered
Free SSL
SSL secures connection between the browser and the host server. The 'S' in HTTPS site is the indication of SSL certificate.
Yes Yes Yes Yes Yes Yes
Unlimited Unlimited Unlimited 25 Unlimited Unlimited
Parked Domains
It refers to the number of domains that can be pointed to the same website. For example, buying , and, and pointing to
No Unlimited Unlimited 5 Unlimited Unlimited
Free Included Domains
Free domain registration given by hosting company along with the purchase of hosting.
No No No Yes Yes Yes
Money Back Guarantee
Full amount is issued if you are not satisfied with your hosting account.
45 Days 45 days 45 days 30 days 30 days 30 days
Unlimited Unlimited Unlimited 5 Unlimited Unlimited
Control Panel
Control panel is an interface which lets you manage everything related to backend of your website.
cPanel cPanel cPanel cPanel cPanel cPanel
Server Location
Server location of your hosted website files.
Provo, Dallas, Houston Provo, Dallas, Houston Provo, Dallas, Houston Not Disclosed Not Disclosed Not Disclosed
Free CDN
It loads your website much faster by delivering web pages and content from the nearest geographic location of the visitor, it means your files are located across mutiple servers around the world
No No No Yes Yes Yes
Google Adword Credit
These hosting companies in partnership with Google provide free credits for marketing.
$100 $100 $100 $100 $100 $100
Free Site Backup
Backup of your entire website is created and stored in a seperate server from time to time.
Automatic backup on every week. Automatic backup on every week. Automatic backup on every week. No No Automatic backup on every day.
Free Backup Restore
Option to restore your backup for free.
Yes Yes Yes No No Yes
Backup On Demand
This feature will let you create a backup whenever you want, unlike the timely backup created by your hosting.
Yes Yes Yes No No No
Power Backups
Hosting company equips their data centre with multiple failover option such as power distribution units, Detroit Diesel generators to protect your website from downtime.
Yes Yes Yes Yes Yes Yes
Linux Linux Linux Linux Linux Linux
SSD Storage
SSD storage drive is 30% faster than HDD drives in performance.
Yes Yes Yes Yes Yes Yes
Free Site Transfer
One of the hosting company expert will transfer your website from your old hosting to the new one without any worries.
Yes Yes Yes Pay $149 Pay $149 Pay $149
Yes Yes Yes Yes Yes Yes
SSH encrpts and secure your connection to your acccount panel, whereas SFTP lets you securely transfer your website files.
Yes Yes Yes Yes Yes Yes
24/7 Support
Hosting support is very necessary to solve your day to day related problem releated with your web hosting company
Yes Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes Yes
Buy NowBuy NowBuy NowBuy NowBuy NowBuy Now

SSL certificates are becoming essential for any website because they make browsing more secure, but also because search engines like Google are pretty much making it mandatory for websites to have these certificates.

Not only do they assign non-encrypted websites lower rankings, but they’ve also started putting up warnings on all non-HTTPS websites, telling users that they are visiting an unsafe property.

HostGator and Bluehost offers their customers a free standard SSL certificate on all hosting plan

★ Winner  

Bluehost’s plans are more affordable than HostGator’s offering. However, if price isn’t a consideration, which it really shouldn’t be considering the small differences in cost, then HostGator is the better option in terms of quality, reliability, and performance.

Lets check Latest HostGator Plans   Lets check Latest BlueHost Plans

HostGator and Bluehost – Live review by current user

These are live tweets that are updated every second. It’s very clear from these user reviews that both companies need to considerably improve their performance.

However, we’ll still compare the two in this post and figure out whether HostGator or Bluehost offers better performance.

Bluehost Vs HostGator -Customer Service

HostGator ensures high customer satisfaction through their 24/7/365 live chat, ticketing system and a toll free number for US citizens.

In the past, they were criticised for having a long wait  time for their live chat, but their recent heavy investments in their support team have somewhat solved that problem. Moreover, their knowledgeable support team makes up for the long wait time users experience.

HostGator support waiting time
HostGator live chat was connected in just a minute.

Bluehost features very detailed video tutorials and a support forum. However, many clients seem to experience technical issues on a recurring basis, even after they’re supposedly fixed.

Furthermore, it seems to be difficult to get through to a qualified technician who can actually resolve a problem.

This might have something to do with the fact that in 2017, EIG downsized Bluehost’s staff by 440 employees. Laying off 440 employees out of a total of 750 has obviously had consequences in the quality of service they offer.

2nd Bluehost support waiting time
Bluehost took 5 minute for getting an initial response from their live chat team.

As seen from the above test, HostGator Live chat is exceptionally fast whereas Bluehost took 5 minutes, which can be frustrating during times requiring quick assistance.

★ Winner

HostGator- An experienced customer support team that ensures quick response and better customer handling.

Pros of HostGator

✔  Fast Response time for their server. Their server response time is one of the fastest.

✔  Excellent Uptime. Their uptime as tracked by Host-tracker stands at a whooping +99.99%.

Uses cPanel. Their control panel for shared hosting is cPanel, which makes it easy for newbies to kick start their websites without worrying about advanced stuffs.

Cons of HostGator

✘  Their basic plan allows only one domain, which makes it hard for people with low budget to maintain multiple websites at same account.

Pros of Bluehost

✔  Advertising credit.All their plans include advertising credit from Google, and/or Bing worth 200$.

✔  Affordable Hosting. Their basic hosting plans starts at a rate of $2.95/mo, which is much cheaper than HostGator.

Cons of Bluehost

 Frequent downtime. Their uptime drops below 99.7%, when tracked by popular uptime tracking tool Host-tracker.

 Slow servers. Their server response time averages 0.7s for a typical testing website, which is double the server response time of HostGator that same testing website.

Bluehost vs HostGator twitter user reviews and reaction

Here are some reactions and reviews from users of Bluehost and HostGator.

HostGator's Twitter user reviews and reaction


HostGator twitter user reviews and reactions

Bluehost's Twitter user reviews and reaction

Bluehost's twitter user reviews and reactions



Bluehost OR HostGator ? – My Final verdict

Here is my final verdict on this HostGator vs Bluehost review

HostGator used to be one of the best web hosting companies in existence with a slew of amazing reviews. However, over the past five years or so, you might have noticed those reviews have become less complimentary.

Now, it’s true that the quality of service at HostGator has declined to a degree since they were purchased by EIG but there are still plenty of people who love their services. So, their growth might have slowed down, but things aren’t quite as terrible as some make them out to be.

What’s interesting is that Bluehost is also an EIG brand yet HostGator is far better than them in every respect. The differences between the two brands leads us to believe that EIG is not quite as hands-on as some people think.

On the other hand, if you want your website to grow and hope to receive tons of traffic in the future, you’re probably better looking towards a company like SiteGround.

So, why all the hate for EIG? Well, first off, if one brand experiences problems, then it affects the image of all the brands.

Please keep in mind that we’re not saying their complaints aren’t legitimate. Far from it. What we are saying is that it’s important to remember that people are more likely to post about their bad experiences than their good ones when analyzing a company.

However,  our recommendation is to choose HostGator. In the final analysis, website performance is paramount and here HostGator wins easily against Bluehost.

The company’s investment in superior technology is easily seen in their data centers which have several layers of redundancy, multiple failover options, several power feeds, in-house power backups and enterprise-class Unlimited Power Supply technology.

Why HostGator should be your choice?

    1. 99.99% uptime guarantee.
    2. High Speed website for traffic from across the world.
    3. Uses cPanel, the most used control panel in the world.
    4. Plans for all requirements at affordable rate.
    5. 24/7 highly responsive customer support team.
    6. 45-day money back guarantee without any hidden clauses.
    7. Protects websites from hackers, malware and viruses. 

We absolutely recommend HostGator over Bluehost to host your website.

Read More : HostGator Vs Godaddy Review 2017

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80 thoughts on “HostGator Vs Bluehost(SEP 2018)Which Hosting Is Better For You?”

  1. I recently attempted to buy a wordpress hosting plan from Bluehost India, but wrongly end up in buying one add on product namely Sitelock as it was auto selected. On my request to adjust this add on amount with my intended wordpress hosting plan, they simply refused in the name of their policies. It clearly reflects their intentions. They are cheating customers in the name of thier policies. This fact is also obvious from their reviews on many other sites. Just Google for their reviews and you will come to know the fact.

  2. I have used bluehost coupled with cloudflare on most of website and the experience have been pretty good so far. The response time is low even without the cdn and haven’t has a single downtime on my vps hosting. I used their shared hosting for a brief period and that was just terrible. So if you are thinking about signing up with bluehost, my recommendation is that you go with either vps or dedicated hosting. Good Luck. 🙂

  3. I am Using Bluehost Hosting and I have no issue from BH, and I’ve been a customer for nearly 4 years. I can say Bluehost Hosting may not be the best web hosting when compared to Hostgator.

  4. Thanks for this wonderful comparison I was usually stuck between host gator and blue host since both these are very popular hosting companies but by looking at your review I think that I must go with host gator

  5. Thank you for the valuable information. I am user of Hostgator India since 3Yrs but since last few months I have observed about lacking some customer support. Even at times the ticket support takes a huge time. Though I am worried to find its replacement. I have read few more articles and another option is Bluehost but again they are also shown seriously more downtime. My current hosting will be not changed right now but expecting to find new one for my new website. Still confused. 😀

  6. Let me share my experience. I recently used hostgator to deploy my system. It was not production ready and I was just doing some random testing. I must say that most of the times website was not accessible. Whenever I request my friends to get some feedback or to theme owner companies to help me with some bugs, I was getting an answer ‘website is not accessible’. Then when I tried to access it, I could see that may times it was not accessible and sometimes it was talking a lot of time to respond.

    I registered complaints many times but you know what, their support team is dumb(at least in India). They behave like robots repeating same things. After escalating issues with technical team, a single line of response would be received ‘website is accessible currently’ without any justification why it was not accessible for several hours of a day which was confirmed by their support person during chat. All claims of 99.9% availability are a shit.

    Finally, when I recharged my account on last day of current subscription to allow me to get some time to take emails and data backup, the amount was debited from my account and was not recharged into hostgator account. My account was suspended and it took 3 days for them to identify the issue and reactivate my account. Needless to say, I did not have that much time and I configured my account into bluehost and reconfigured all plugins. When I asked for refund from hostgator, I was given thumbs down.

    Personally, it was a horrible experience with hostgator. I could not believe how unprofessional a company could be.

  7. I’ve tried InMotion, IxWebHosting, DreamHost, BlueHost, HostGator and SiteGround.

    I’ve been a HostGator customer since 2008, i’ve hardly experienced any downtime. Customer service is OK. I gave on OK because of the long Wait Time on Live Chat. I prefer live chat over Call & Ticket.
    Hosted many sites using their Reseller plan.

    Tried BlueHost couple of years back for a personal blog, had many DownTimes. Never used it again to date.

    Also using SiteGround’s Grow Big Plan since 2013 for 1 of my sites, and i must say that I am very impressed by their service. I’ve observed that my site hosted on SiteGround loads way faster than those on HostGator in the same niche with relatively similar content.

    I was thinking of trying out BlueHost again for a personal blog primarily because of their Affiliate Program which pays over $60 for a referral. But I think I would stick to SiteGround due to their Platinum quality hosting service and super friendly customer service.

  8. I had bad experiences with other hosting providers, so I was really worried when I had to shift to another hosting company. After reading many online reviews, I choose Bluehost and I have to admit that after nearly 6 months, I have not faced any problem with them except few small problems. Their shared plans have a good price/quality ratio and their support is very fast and knowledgable, even if sometimes they are not so expert as one would hope. Their cpanel is very attractive and easy to use for a person that is new to hosting and it is really an hosting provider you should chose for your website. Don’t go for cheaper hosting providers, you will end up more problems to face in future. With every you buy from Bluehost, there is a free domain, which is an advantage. So as you can see my overall experience with Bluehost is positive: of course they have still a lot of things that need to be improved to be the best.

  9. I find HostGator to be one of the best hosting provider for shared hosting as well as VPS hosting . There may be a few flaw with it, but my experience dealing with many other hosts has led me to believe that HostGator is one of the finest.
    Here are the reasons why or why not:

    Firstly, HostGator has a super dependable support service which has a lot of knowledge about both wordpress, hosting and also other things and CMS’. Their live chat wait time is less than 3-4 minutes always. There was never a time with me where they didn’t have a solution to my queries.

    Secondly, their servers are really fast meaning that your site will load up faster.

    There is also a problem when sometimes they oversell their servers which results in problems with response time and uptime.

    Well thats all that I can say!

  10. I am a Bluehost customer from last seven month, I have listed out some reason because of which I am going to transfer from their hosting.

    1) I never called any support organization, as many times as I have called Bluehost support team.

    2)The average hold time on every call was 8-10 minutes

    3)I switched to a VPS to eliminate the EMAIL PROBLEMS. I had 3 outages my first week on the VPS service

    4) They also screwed up the migration of my site to their service.

    And Now I am going to take on HostGator, I did a lot of research from last 2 weeks using forums, chat rooms and review site and HostGator seems to be a good option.

  11. HostGator is a great hosting website whether you’re hosting a BLOG, forum, portfolio, or project. Their services are feature-rich and their customer support has never left me unsatisfied. They have award WINNING customer support and it’s definitely no surprise to me!

    With their hosting you are given full file permissions and MySQL access – unlike some hosts out there. With their backend cPanel managing a WEB SITE requires little knowledge, and, if you have no knowledge, there are videos and tutorials available when initially logging into cPanel. If you are confused on how to accomplish something opening a ticket with their support will result in a swift and satisfying response. They also offer phone support, just to keep things even easier.And you are right about Bluehost’s ticketing system, I heard that they are really slow and less informative.

    OVERALL, my experience with HostGator has been pleasant, and I’ve been a customer for nearly 5 years.

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