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GoDaddy vs Bluehost – Which Hosting is Better in 2019?

GoDaddy vs Bluehost – Which Hosting is Better in 2019?

Noor B
May 25, 2019

Choosing a good web host can be difficult, especially if you’re not technically inclined and find it difficult to understand all the jargon.

This GoDaddy vs Bluehost comparison review will make life easier because it’s written in plain English so that anyone can understand.

We’ll be looking at the most important aspects of a web host and our conclusions are based on concrete data and facts. We’ve conducted all the tests personally.

GoDaddy Vs Bluehost tests

Here’s the end result of this entire comparison on which hosting is better among GoDaddy and Bluehost.

Is Bluehost better than GoDaddy?

Yes, as Bluehost wins: 7/8 tests.

Whereas, GoDaddy only wins: 3/9 test.

GoDaddy vs Bluehost: Performance

Bluehost has implemented various features in an attempt to provide their clients with good performance. Thus, their servers are equipped with SSDs, they have instituted CPU throttling, and they also provide free Cloudflare CDN. They also offer free SSL certificates.

A CDN or content distribution network helps improve performance by making your site available across a number of servers all over the world. Thus, the physical distance between your site and the user’s computer is reduced, offering improved performance.

Bluehost servers support PHP 5.4, PHP 5.6, and PHP 7.0. Unfortunately, support for the latter three versions of PHP ended in December 2018, which makes it problematic. It should be noted, though, that Bluehost has recently started offering PHP 7.2, but only for accounts that use their new Bluerock account management interface.

GoDaddy also provides a number of features and services to support good performance, including load-balanced servers, servers that are equipped with SSDs, and more. They do offer free SSL certificates, but only for their higher-end plans.

They recently updated their servers to PHP 7.2, though they still offer PHP 7.1, 7.0, 5.4, and 5.6. However, this update was only done after they received a lot of complaints from their users.

Currently, GoDaddy is in the midst of a transition, as they are migrating most of their infrastructure to Amazon Web Services. This transition is expected to take a few years, but even so, performance has gradually been improving thanks to AWS.

Speed Test: Bluehost vs GoDaddy

We conducted load impact tests to determine the response times of a website hosted by both providers.

The test throws an ever-increasing number of concurrent visitors at the site to see how well the server responds and loads your website.

In the charts below, you can see how well each provider performed.

The green line represents the number of concurrent users, while the blue line represents the response time.

Godaddy-speed-test
-GoDaddy website speed test results.

As you can see, on average, Bluehost’s response time was twice as good as GoDaddy’s until about 50 visitors.

Bluehost-speed-test
– Bluehost website speed test result

At 32 concurrent visitors, Bluehost had response time of 567 ms, and was quite stable up to this point.

Conversely, GoDaddy’s response time, though just as stable, was 1.15 seconds at 36 visitors.

Once we had 50 visitors, though, the response time became ridiculous for both providers until both servers stopped responding completely soon after. Clearly, neither Bluehost nor GoDaddy servers are capable of handling more than 50 visitors at a time.

If you’re expecting more than 50 concurrent visitors, it’s likely you will need to sign up for more expensive plan.

★ Winner Bluehost. Bluehost is a better choice in terms of speed as their servers have a much faster response time.

GoDaddy vs Bluehost: Uptime

Uptime is important because it represents the amount of time your site is available to people who want to visit it. This is a critical factor in determining the success of your site, because if it’s down too much, people will just stop visiting.

Unfortunately, you have very little control over your site’s uptime, as your web host is usually the one who bears the majority of the responsibility for any downtime your site experiences. The only real control you have is to choose a web host that delivers on the promise of excellent uptime.

We conducted two tests for uptime. Over a period of 30 days, Bluehost had an average uptime of 100%, with a response time of 692 milliseconds. GoDaddy’s uptime, on the other hand, was 99.75%, and they had a downtime of 1 hour 50 minutes. Furthermore, the response time was 742 ms.

Godaddy-Vs-Bluehost-Uptime

★ Winner Bluehost. Thus, for both uptime and server response time, Bluehost clearly performs better than GoDaddy.

Security: GoDaddy vs Bluehost

Bluehost has limited in-house security features, such as password protected directories, spam protection, and the ability to blacklist certain IP’s. This is pretty much the least they should be offering, and it’s certainly nothing special. One would expect far more from a host of this caliber.

Instead, they rely on an outside company, namely Cloudflare, to protect their clients against DDoS attacks. While Cloudflare is definitely one of the best website security companies on the market, we feel that Bluehost should be doing much more than just relying on another company.

GoDaddy, on the other hand, uses its own in-house security system. While this is definitely a positive, the downside is that GoDaddy has been subject to a lot of DDoS attacks over the past few years, and some of them have been so major that they managed to shut down millions of websites.

★ Winner Bluehost. While Bluehost doesn’t offer much in-house, it’s still better from a security point of view simply because they use Cloudflare, which is obviously far more capable of stopping DDoS attacks than GoDaddy.

Support: Bluehost vs GoDaddy

It’s absolutely mandatory for any web host to have a great customer support service. If you ever experience any problems, with something as important as web hosting, you need to be able to get in touch with someone to help you. For this reason, we also tested the customer support teams of Bluehost and GoDaddy.

GoDaddy offers a toll-free call in product support line, which one would consider a good thing. The problem is that there is a long wait time, to the point where many customers might just give up unless it’s a very pressing matter. The real issue is that they don’t offer email or even a ticketing system.

Godaddy-Support

A ticketing system is something extremely basic, which the majority of top web hosts offer. In the event that they don’t have a ticketing system, they have a live chat support.

While GoDaddy does have a live chat feature, it seems to be more about paying lip service because it only works some of the time, and it’s limited to only a few countries and between certain hours. In other words, for the majority of their customers, they might as well not have it.

So, if GoDaddy doesn’t want to work on upgrading their live chat feature, they should definitely consider, at the very least, implementing a ticketing system.

Bluehost offers highly detailed video tutorials, as well as a support forum. However, it seems that many of Bluehost’s clients have experienced technical problems, and even though they’ve contacted support and apparently resolved the issue, it only seems to be a temporary fix as the problem recurs.

Clearly, this is the result of a customer service team that lacks the expertise necessary to resolve their client’s problems. We suspect that this has a lot to do with the fact that Bluehost went from 750 employees to 310 in 2017, which has clearly affected the quality of the services this company provides.

They also have a live chat feature, which is actually available to everyone. The good news is that they have an extremely fast response time. It took less than a minute for me to get in touch with a live agent via their chat system.

Bluehost-Support

So, the question becomes: what’s more important? Getting in touch with a customer support agent quickly, or an agent who can actually help you with your problem because they have the necessary expertise?

Normally, I would say that both fail and leave it at that. But since this is a comparison review and we have to determine which is better. So, I will say that if you need technical help, GoDaddy is probably a better option, even if it takes longer to get through to someone, while for other issues, such as administrative problems, you’re better off with Bluehost because you can get in touch with someone faster.

It’s also worth keeping an eye on Bluehost’s evolution because, hopefully, after all the poor reviews they’ve been receiving regarding customer service, they might decide to do something about it.

★ Winner Bluehost.

Price, Plans and Features: Bluehost vs GoDaddy

Bluehost offers a variety of shared hosting plans, with the cheapest being $2.95 per month. It comes with features such as one free domain registration when you sign up for year, unmetered bandwidth, a free SSL certificate, and a free weekly site backup.

GoDaddy also offers a number of shared hosting plans, with the cheapest being the Economy plan, which starts out at $2.79 a month, and then renews at $7.99 per month. For this you get 100 GB of storage and unmetered bandwidth.

For a more in-depth comparison of the plans the two companies provide, please see the chart below.

Features Godaddy Economy Deluxe Bluehost Basic Basic Choice Plus
Disk Space 100 GB Unlimited 50 GB Unlimited
Bandwidth Unlimited Unlimited Unmetered Unmetered
Email Accounts 100 500 Unlimited Unlimited
Domains Allowed 1 Unlimited 1 Unlimited
Free Domain Yes Yes Yes Yes
Control Panel cPanel or Plesk cPanel or Plesk cPanel cPanel
For 1 Month No monthly Plans No monthly Plans Not Available Not Available
12 month Plan Best Price:- $12 for one year $6.45/mo $4.95/mo. (Click on signup for this price) $7.45/mo
2 Year Term $3.55 $6.45 $3.95/mo $6.45/mo
3 Year Term $3.55 $6.45 $2.95/mo $5.45/mo
Sign Up Now! Sign Up Now! Sign Up Now! Sign Up Now!

 

★ Winner Tie.

Control Panel: GoDaddy vs Bluehost

Both GoDaddy and Bluehost use cPanel, which is not unexpected seeing as it’s the preferred interface among all web hosting companies.

– GoDaddy cPanel

Bluehost cPanel: Try Demo

★ Winner Tie.

Backup Features: GoDaddy vs Bluehost

Bluehost relies on an external tool for the backup and restore services they provide called CodeGuard. While it is an excellent tool, it will cost you an extra $8 per month.

GoDaddy also charges extra for site backups, and you can expect to pay $2.99 per month for 5 GB of storage. Unfortunately, this isn’t a lot of space and you might find yourself running out quickly. Customers have also discovered that they have to manually delete older backups when the storage fills up, because otherwise the system simply stops making backups of the website.

★ Winner Bluehost.

GoDaddy vs Bluehost: Popularity

As of November 2018, Bluehost claimed that they hosted a total of 1,248,507 websites.

With GoDaddy, the figures are little more difficult to find, as the last update seems to be from 2014, which shows that GoDaddy hosted 8,500,000 sites.

However, according to web technology surveys from W3Techs, the GoDaddy Group hosts 6.6% of all websites, whereas the Endurance Group hosts 4.9%. Consider that the Endurance Group is made up of a large number of web hosting companies, including Bluehost.

So, obviously, GoDaddy is a far more popular web hosting provider.

★ Winner GoDaddy.

GoDaddy vs Bluehost: Final Verdict

GoDaddy has been working hard to improve their services over the past few years by incorporating things like dedicated WordPress packages and by placing a higher emphasis on speed. However, their customer support does need a lot of work because getting through is difficult.

We find that Bluehost is a far better choice between the two because they have better speed, uptime, and support compared to GoDaddy. You also have to take into account the Bluehost is a dedicated web hosting provider, whereas GoDaddy is better known for domain registrations, and they are only just starting to get into providing high-quality hosting.

Visit GoDaddy Visit BlueHost

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