Choosing a good web host can be difficult, especially if you’re not technically inclined and find it difficult to understand all the jargon.
This GoDaddy vs Bluehost comparison review will make life easier because it’s written in plain English so that anyone can understand.
GoDaddy and Bluehost are two of the most popular web hosting worldwide. According to a survey conducted at Codeinwp of 6000+ entries, GoDaddy and Bluehost were the most popular hosting with 16% and 13% of people using them respectively.
We’ll be looking at the most important aspects of a web host and our conclusions are based on concrete data and facts. We’ve conducted all the tests personally.
Also Read: Bluehost Vs HostGator comparison 2019
Also Read: Bluehost Vs SiteGround
GoDaddy Vs Bluehost tests
Here’s the end result of this entire comparison on which hosting is better among GoDaddy and Bluehost.
|Popularity||The most popular||Highly Popular||– GoDaddy|
|Uptime||Very bad uptime||High Uptime||– Bluehost|
|Security||They were prone to many attacks recently.||Security is reliable||– Bluehost|
|Backups||Costs extra||Free automated cloud backups available.||– Bluehost|
|Pricing||Cheap promotional price, renewal rates are 2x the initial price.||Cheap promotional price, renewal rates are 2x the initial price.||– Bluehost and GoDaddy|
|Customer Support||Live chat is available at limited times||24/7 Live/ Phone and Email support||– Bluehost|
|UA Interface||cPanel||cPanel||– GoDaddy and Bluehost|
|Overall Score||3||7||Host With Bluehost|
Is Bluehost better than GoDaddy?
Yes, as Bluehost wins: 7/8 tests.
Whereas, GoDaddy only wins: 3/9 test.
Bluehost is better and superior to GoDaddy when it comes to customer support, speed, uptime, and security. Pricing, Interface, and popularity is where GoDaddy had an edge against Bluehost. As a whole, GoDaddy is more suited to domain registration, whereas Bluehost offers a complete package of web hosting that performs way better than Bluehost.
GoDaddy vs Bluehost: Performance
Bluehost has implemented various features in an attempt to provide their clients with good performance. Thus, their servers are equipped with SSDs, they have instituted CPU throttling, and they also provide free Cloudflare CDN. They also offer free SSL certificates.
A CDN or content distribution network helps improve performance by making your site available across a number of servers all over the world. Thus, the physical distance between your site and the user’s computer is reduced, offering improved performance.
Bluehost servers support PHP 5.4, PHP 5.6, and PHP 7.0. Unfortunately, support for the latter three versions of PHP ended in December 2018, which makes it problematic. It should be noted, though, that Bluehost has recently started offering PHP 7.2, but only for accounts that use their new Bluerock account management interface.
GoDaddy also provides a number of features and services to support good performance, including load-balanced servers, servers that are equipped with SSDs, and more. They do offer free SSL certificates, but only for their higher-end plans.
They recently updated their servers to PHP 7.2, though they still offer PHP 7.1, 7.0, 5.4, and 5.6. However, this update was only done after they received a lot of complaints from their users.
Currently, GoDaddy is in the midst of a transition, as they are migrating most of its infrastructure to Amazon Web Services. This transition is expected to take a few years, but even so, performance has gradually been improving thanks to AWS. Once they complete the transfer, I will be expecting a completely different look GoDaddy. This is because I have tested several hosting companies that use AWS such as WP Engine and Cloudways, and they are exceptionally fast. In fact, they are 2 of the fastest host tested here.
Speed Test: Bluehost vs GoDaddy
We conducted load impact tests to determine the response times of a website hosted by both providers.
The test throws an ever-increasing number of concurrent visitors at the site to see how well the server responds and loads your website.
In the charts below, you can see how well each provider performed.
The green line represents the number of concurrent users, while the blue line represents the response time.
As you can see, on average, Bluehost’s response time was twice as good as GoDaddy’s until about 50 visitors.
At 32 concurrent visitors, Bluehost had response time of 567 ms, and was quite stable up to this point.
Conversely, GoDaddy’s response time, though just as stable, was 1.15 seconds at 36 visitors.
Once we had 50 visitors, though, the response time became ridiculous for both providers until both servers stopped responding completely soon after. Clearly, neither Bluehost nor GoDaddy servers are capable of handling more than 50 visitors at a time.
If you’re expecting more than 50 concurrent visitors, it’s likely you will need to sign up for more expensive plan.
Bluehost is not the fastest host or is known for its speed. However, they are way better than GoDaddy.★ Winner Bluehost. Bluehost is a better choice in terms of speed as their servers have a much faster response time.
GoDaddy vs Bluehost: Uptime
Uptime is important because it represents the amount of time your site is available to people who want to visit it. This is a critical factor in determining the success of your site, because if it’s down too much, people will just stop visiting.
Unfortunately, you have very little control over your site’s uptime, as your web host is usually the one who bears the majority of the responsibility for any downtime your site experiences. The only real control you have is to choose a web host that delivers on the promise of excellent uptime.
We conducted two tests for uptime. Over a period of 30 days, Bluehost had an average uptime of 100%, with a response time of 692 milliseconds. GoDaddy’s uptime, on the other hand, was 99.75%, and they had a downtime of 1 hour 50 minutes. Furthermore, the response time was 742 ms.
★ Winner Bluehost. Thus, for both uptime and server response time, Bluehost clearly performs better than GoDaddy.
Security: GoDaddy vs Bluehost
Bluehost has limited in-house security features, such as password protected directories, spam protection, and the ability to blacklist certain IP’s. This is pretty much the least they should be offering, and it’s certainly nothing special. One would expect far more from a host of this caliber.
Instead, they rely on an outside company, namely Cloudflare, to protect their clients against DDoS attacks. While Cloudflare is definitely one of the best website security companies on the market, we feel that Bluehost should be doing much more than just relying on another company.
GoDaddy, on the other hand, uses its own in-house security system. While this is definitely a positive, the downside is that GoDaddy has been subject to a lot of DDoS attacks over the past few years, and some of them have been so major that they managed to shut down millions of websites.
★ Winner Bluehost. While Bluehost doesn’t offer much in-house, it’s still better from a security point of view simply because they use Cloudflare, which is obviously far more capable of stopping DDoS attacks than GoDaddy.
Support: Bluehost vs GoDaddy
It’s absolutely mandatory for any web host to have a great customer support service. If you ever experience any problems, with something as important as web hosting, you need to be able to get in touch with someone to help you. For this reason, we also tested the customer support teams of Bluehost and GoDaddy.
GoDaddy offers a toll-free call in product support line, which one would consider a good thing. The problem is that there is a long wait time, to the point where many customers might just give up unless it’s a very pressing matter. The real issue is that they don’t offer email or even a ticketing system.
A ticketing system is something extremely basic, which the majority of top web hosts offer. In the event that they don’t have a ticketing system, they have a live chat support.
While GoDaddy does have a live chat feature, it seems to be more about paying lip service because it only works some of the time, and it’s limited to only a few countries and between certain hours. In other words, for the majority of their customers, they might as well not have it.
So, if GoDaddy doesn’t want to work on upgrading their live chat feature, they should definitely consider, at the very least, implementing a ticketing system.
Bluehost offers highly detailed video tutorials, as well as a support forum. However, it seems that many of Bluehost’s clients have experienced technical problems, and even though they’ve contacted support and apparently resolved the issue, it only seems to be a temporary fix as the problem recurs.
Clearly, this is the result of a customer service team that lacks the expertise necessary to resolve their client’s problems. We suspect that this has a lot to do with the fact that Bluehost went from 750 employees to 310 in 2017, which has clearly affected the quality of the services this company provides.
They also have a live chat feature, which is actually available to everyone. The good news is that they have an extremely fast response time. It took less than a minute for me to get in touch with a live agent via their chat system.
So, the question becomes: what’s more important? Getting in touch with a customer support agent quickly, or an agent who can actually help you with your problem because they have the necessary expertise?
Normally, I would say that both fail and leave it at that. But since this is a comparison review and we have to determine which is better. So, I will say that if you need technical help, GoDaddy is probably a better option, even if it takes longer to get through to someone, while for other issues, such as administrative problems, you’re better off with Bluehost because you can get in touch with someone faster.
It’s also worth keeping an eye on Bluehost’s evolution because, hopefully, after all the poor reviews they’ve been receiving regarding customer service, they might decide to do something about it.★ Winner Bluehost.
Price, Plans and Features: Bluehost vs GoDaddy
Bluehost offers a variety of shared hosting plans, with the cheapest being $2.95 per month. It comes with features such as one free domain registration when you sign up for year, unmetered bandwidth, a free SSL certificate, and a free weekly site backup.
GoDaddy also offers a number of shared hosting plans, with the cheapest being the Economy plan, which starts out at $2.79 a month, and then renews at $7.99 per month. For this you get 100 GB of storage and unmetered bandwidth.
For a more in-depth comparison of the plans the two companies provide, please see the chart below.
|Regular Price||$ 2.95 per month||$ 5.95 per month||$ 5.99 per month||$ 12.99 per month|
|Visitor Per Month||Unmetered||Unmetered||Unmetered||Unmetered|
|Web Space||50 GB||Unlimited||100 GB||Unlimited|
|Free Included Domain||Yes||Yes||Yes||Yes|
|Money Back Guarantee||30 Days||30 Days||30 Days||30 Days|
|Email Accounts||5||Unlimited||Free Office 365 Email - 1st year||Free Office 365 Email - 1st year|
|Server Location||Not Disclosed||Not Disclosed||9 Locations in USA and Europe||9 Locations in USA and Europe|
|Google Adword Credit||$100 Adword Credit||$100 Adword Credit||No||No|
|Free Site Backup||No||Yes||No cloud backup||No cloud backup|
|Free Backup Restore||No||Yes||No cloud backup restore||No cloud backup restore|
|Backup On Demand||No||Yes||No cloud backup||No cloud backup restore|
|Operating System||Linux||Linux||Linux and Windows||Linux and Windows|
|Free Site Transfer||$149||$149||No||No|
| Premium DNS|
Premium DNS helps in slight increase of website speed and also adds extra security.
|Buy Now||Buy Now||Buy Now||Buy Now|
Control Panel: GoDaddy vs Bluehost
Both GoDaddy and Bluehost use cPanel, which is not unexpected seeing as it’s the preferred interface among all web hosting companies.
Bluehost cPanel: Try Demo★ Winner Tie.
Backup Features: GoDaddy vs Bluehost
Bluehost relies on an external tool for the backup and restore services they provide called CodeGuard. While it is an excellent tool, it will cost you an extra $8 per month. However, they provide free 3 automated backups on a daily, weekly and monthly basis. It means, their daily, weekly and monthly backup overwrite the previous day’s, week’s and month’s backup.
GoDaddy also charges extra for site backups, and you can expect to pay $2.99 per month for 5 GB of storage. Unfortunately, this isn’t a lot of space and you might find yourself running out quickly. Customers have also discovered that they have to manually delete older backups when the storage fills up, because otherwise the system simply stops making backups of the website.★ Winner Bluehost.
GoDaddy vs Bluehost: Popularity
As of November 2018, Bluehost claimed that they hosted a total of 2 million websites.
With GoDaddy, the figures are little more difficult to find, as the last update seems to be from 2014, which shows that GoDaddy hosted 8,500,000 sites.
However, according to web technology surveys from W3Techs, the GoDaddy Group hosts 6.6% of all websites, whereas the Endurance Group hosts 4.9%. Consider that the Endurance Group is made up of a large number of web hosting companies, including Bluehost. That’s a very high number considering there are around 1.5 billion websites in the world as of January 2019.
Again, according to Google trends, GoDaddy is way popular than Bluehost in the last 10-12 years.
So, obviously, GoDaddy is a far more popular web hosting provider.★ Winner GoDaddy.
Bluehost Vs GoDaddy: Which is more suited to beginners?
Are you some new blogger or someone who is looking to grow their online presence for the first time?
No worries, building a website have never been easier. It just takes a maximum of 3-4 hours to build a website nowadays, even if you are someone with little to nothing knowledge about website building. There are so many tools like WordPress, Joomla and Drupal to automate your website building process.
How easy it is to build a website with Bluehost and GoDaddy?
Bluehost and GoDaddy support 1 click install of WordPress and many other CMS, this means you can start building a website with just 1 click from their control panel. Once you purchase their hosting, there is step by step setup wizard to help you build a website within a few minutes. WordPress has so many great themes for free to start your online endeavor.
Not only that, Bluehost and GoDaddy support will help you in this process by answering all your question during the setup.
I would say that both GoDaddy and Bluehost are a very beginner-friendly host.
GoDaddy vs Bluehost: Final Verdict
GoDaddy has been working hard to improve their services over the past few years by incorporating things like dedicated WordPress packages and by placing a higher emphasis on speed. However, their customer support does need a lot of work because getting through is difficult.
We find that Bluehost is a far better choice between the two because they have better speed, uptime, and support compared to GoDaddy. You also have to take into account the Bluehost is a dedicated web hosting provider, whereas GoDaddy is better known for domain registrations, and they are only just starting to get into providing high-quality hosting.
Once GoDaddy shift their hosting to AWS completely, we will test them again and post an update here. Until then, Its Bluehost day and night.