Updated: July 24, 2019
This head to head review of Arvixe vs Bluehost puts an up and coming web hosting company against one of the most well known hosting giants in the world. Both offer a lot of value to their customers, especially when it comes to reliability and hosting add-on features. We have also reviewed HostGator vs Bluehost in another post in this blog.
Arvixe Vs. Bluehost Tests
The following tests were performed on each hosting service provider to determine which one came out on top:
- Arvixe Vs. Bluehost: Uptime
- Arvixe Vs. Bluehost: Website Speed
- Server Response Time
- Customer Support
- Control Panel and Demo of Control Panel
Arvixe Vs. Bluehost: Uptime
Arvixe offers an uptime guarantee of 99.9% with each of their hosting plans. If a customer experiences less uptime than their guarantee, Arvixe will refund them for the entire month of hosting. They’re able to offer such a guarantee because of what they call the “Arvixe Advantage”; their personalized support system that includes a team of server specialists and programmers that work around the clock to ensure everything is running smoothly.
Bluehost offers a similar uptime guarantee, but with an extra feature that most hosting companies have yet to implement. One of their hosting plans, known as “Cloud Sites” stores the actual website in the cloud and on two other separate devices. While Arvixe offers Cloud Hosting as well, Bluehostdoesn’t charge extra for the service, and if something were to happen to the website that caused it to crash, the backup version of the website would automatically take over.
We are currently tracking uptime of several web hosting companies with the help of a popular uptime tracking tool called Host-tracker. Here is the uptime of website hosted under Arvixe and Bluehost for last several months.
Site Hosted On Arvixe
Site Hosted On Bluehost
★ Winner Bluehost is the winner because they use a unique redundant system to ensure its websites are up nearly 100 percent of the time, which places the company just above Arvixe for this test.
Arvixe Vs. Bluehost: Website Speed
Website speed is essential for any business because slow load times often result in high bounce rates. Both Bluehost and Arvixe offer a variety of specialized hosting packages, including Drupal, Joomla, WordPress, and Magento.
For a typical website of the same size. Bluehost loaded faster than Arvixe from USA, Amsterdam, and Melbourne. Bluehost’s average speed was better than Arvixe on all locations.
Speed Of Website Hosted on Arvixe
|Testing Location||Test 1||Test 2||Test 3|
Speed Of Website Hosted on Bluehost
|Testing Location||Test 1||Test 2||Test 3|
★ WinnerBluehost is the winner and outpaced Arvixe by nearly a half-second.
Server Quality test
Server quality, similar to website speed, is also an essential factor that must be considered when looking into both Arvixe and Bluehost.
Bluehost guarantees faster speeds for its “Business Pro” hosting customers. This means that customers will likely have to pay more money to guarantee that servers respond to requests from the website in a reasonable timeframe.
Arvixe offers the same server response time regardless of which package is purchased.
We tested load time and server response time of websites hosted on HostGator and Bluehost using Load Impact App.
We measured the load time of the website as traffic was increased from 1 to 50. This will help us determine the quality of the server as better serve will load faster even during high traffic.
Response time of site hosted on Bluehost
Average Response Time: 900.0 milliseconds
Response time of site hosted on Arvixe
Average Response Time: 915.53 milliseconds
With more years of experience and a solid growth plan under their belt, Bluehost has been able to keep up with the swelling amount of customers that flock to purchase their hosting services. They’ve been able to keep these key metrics at a manageable level, which means websites hosted with them perform well when multiple requests are initiated at once.
★ Winner Bluehost is the winner of this test. The company has always used exceptional server equipment that allows them to offer faster server response times for its customers.
Quality of customer support should be one of the most important factors that go into choosing a hosting company. Both Arvixe and Bluehost do a great job with customer support.
Bluehost offers live chat, phone support and self-answer feature that lists most of the common questions. Their customer support team is available 24 hours a day however, it seemed to take longer for a support rep to answer a chat request and phone request when we tested the system during nighttime hours.
Arvixe is also very well known for the exceptional level of customer service they provide to their customers. While the company did run into trouble in October of 2015 with long wait times while employees were upgrading servers, Arvixe solved the problem immediately by hiring more customer support employees that were well trained and focused on fixing every problem as efficiently as possible. Arvixe offers a number of different support outlets, including an open forum, 24/7 phone number, live chat feature, and a team of programmers that work around the clock just in case a major hosting problem occurs.
★ Winner Tie.
Control Panel and Demo
Arvixe uses the WHM cPanel that is pretty standard for nearly every hosting companies. The demo of the control panel is easy to navigate and allows you to access various files, webmail applications, my PHP admin, traffic statistics and more. One-click install applications like WordPress seem to be lacking, and are likely hidden underneath a section within the cPanel.
Bluehost offers what is called the “cPanel test drive” where prospective customers can interact with the control panel and gain access to basic instructions for utilization purposes. The Bluehost cPanel is attractive, easy-to-use, and all One-Click install applications are located on the front page.
Arvixe cPanel: Try Demo
Bluehost cPanel: Try Demo
★ WinnerBluehost wins the control panel test. The company has focused on making the cPanel attractive and user friendly, even for those who have never built a website before.
Both companies are well known for providing exceptional web hosting services. The level of credibility is often a good indicator of your future experience with a particular hosting company, because user feedback is the driving force behind credibility issues.
Bluehost has been around longer than Arvixe however, that does not mean it is any more or less credible as a hosting company. They were so many questions about their credibility once they were purchased by EIG. However, recently Bluehost did so many changes from upgrading their servers, redesigning their website, and improving uptime and reliability to address these issue.
Arvixe has not been immune to credibility issues either. The company faced upset customers that experienced downtimes in October of 2015 and extended customer support wait times. Since then, the company has rebounded with a larger team of support specialists and updated servers that can support larger customer bases. Arvixe has also improved its redundant server systems to maximize guaranteed uptime for its customers.
★ Winner Arvixe and Bluehost has consistently been able to prove their credibility, especially when it comes to solving major issues and responding to specific customer requests.
Arvixe Vs Bluehost: Which Hosting Company is Right for You?
While both Arvixe and Bluehost are widely popular, our recommendation is to go with Bluehost. As one of the “Fastest Growing Companies in America” according to Inc. 500, Bluehost has handled this growth spirt brilliantly by upgrading their servers, expanding their datacenter and increasing their customer support staff.
Whether you’re new to the website building world or have dozens of websites under your belt, Bluehost will be able to handle any needs you have. Bluehost also offers a number of exceptional tools and applications for prospective customers, including:
- Numerous One-Click Install applications like WordPress and Joomla.
- Free Domain Name
- Free Backups
- Spam Protection Software
- Free SSL Certificates
Arvixe Total Score: 2/6
Bluehost Total Score: 6/6
Bluehost is the clear winner in this Arvixe vs Bluehost battle.
Also Read: Bluehost Vs SiteGround