Designation: Web Hosting Reviewer at Inline Host Blogger
Location: A.Griciupio G.13
You’ve decided to set up a website, and now you are ready to select a web hosting company. It’s amazing how many choices you have. How do you choose? In this HostGator review, we’ll help you understand the features and benefits of HostGator, one of the most popular web hosting services on the market. HostGator has more than 400,000 customers with over 9 million domains using their services. Established in the early 2000s, they grew so fast they became a takeover target of Endurance International Group. HostGator’s size helps them provide a wide variety of hosting plans including cost-effective starter plans, reseller plans and VPS hosting.
What does uptime mean? Uptime is usually measured over a long period of time. It is the total amount of time a web host’s servers are functional and running.
At HostGator, Each client gets this guarantee so they can be confident their website is available when their clients and prospects log on. We tested HostGator over 6 months using popular hosting uptime tracker called Host-tracker and this was the result.
Uptime of sites Hosted on HostGator
We monitored the uptime of 10 different HostGator hosted sites around the Web. The average uptime over that time period was 99.99%. What that basically means is your site could potentially be down approximately 4 hours over 26 weeks.
That is an impressive uptime number, but here is an interesting fact we discovered during our research: For much of the study, HostGator was able to report an uptime number of 100%. That is a remarkable achievement for any web host, and lends credibility to their guarantee.
Website speed is an important contributor to a positive customer experience. We’ve all been frustrated when a website takes too long to load images, theme elements and text. HostGator is able to offer significant website speed based on fast servers and preemptive technology. That means their monitoring system watches constantly for bottlenecks and fixes them on the fly.
Here are specific statistics:
We studied 10 optimized websites over 26 weeks and the average speed for HostGator was 1.25 seconds.
This compares favorably against most of the other hosts we have reviewed on this site. HostGator achieves these speed results with top-of-the-line servers like Dual Xeon Quad Core machines and 64GB AMD Opteron processors.
We used a testing site to understand the speed of HostGator websites compared to its competitors.
Here are the results…
Note that both the testing website uses same design, content, attachment, page size and request.
Speed of website hosted on HostGator
Speed of website hosted on Bluehost
HostGator loaded at an amazing speed of 603ms compared to the same website hosted under Bluehost, which took over 1.3 second to load the same page.
Should you care about server response time? Yes, and the reason is the speed and accuracy of the server directly affects your website performance. Would you rather drive a high performance sports car or a used car that breaks down every mile? HostGator puts you in the fastest servers available. In addition, they have them set up so one server can easily take over if the first one breaks down. Take a gander at this statistic:
We studied average server response time for HostGator using Load Impact App.
Similar to the images shown above, this one shows us the server response time of website Hosted under HostGator.
The Green Line indicates the number of visitors and Blue line represent the adjacent response time as the traffic increase. The traffic was steadily increased from 1 to 50 visitors and the response time was noted.
Server response time of HostGator
Maximum Response Time: 3.2 seconds
Min Response Time: 258.07 milliseconds
HostGator server response time
HostGator’s server performance was solid, healthy and consistent throughout the testing period. The server response time jogged on one second all the time from start to end.
HostGator has strong speed and server processing times based on the quality of their servers. Additionally, they have invested in new server arrays in several international locations to give clients faster service.
High performance is part technology and part support of that infrastructure. After several outages in past years, HostGator made the decision to purchase new server farms, add 24-hour software monitoring ability and strengthen their backup systems. Then they hired and trained the personnel to make sure these new investments resulted in better performance for clients.
As part of their added investment in customer support, HostGator has added more specialists trained to address software, hardware, connectivity, network and cloud computing problems. Their software portal can answer many questions, and is backed by live chat technicians, a robust service ticket system and telephone support.
As a result of high growth in number of accounts they host in recent years, it’s true that their live chat team is not as fast as it used to be. Long waiting time is a major worry for them.
Clearly, HostGator is a leader in web hosting. A few years back, they suffered outages and less than spectacular customer service. They made aggressive investments in technology and staff to address those shortcomings, and have emerged as a solid vendor in webhosting for businesses and individuals. Currently, they provide website and server speeds that beat most of their competition, and at price levels that allow even the hungriest startup company to get their vision on the Internet. As the company grows, the upgrade path is smooth and error free.
In summary, HostGator is one of the best values in web hosting services. No matter the budget, there are plans that fit each organization, and when traffic and disk usage outgrows the original plan, users can move up to a bigger plan with no problem. They have a solid uptime guarantee they consistently over deliver on. That’s why I can confidently recommend HostGator for your next web host.
HostGator Basic Hatchling Plan starts at as low as $3.96/mo which is very low for a quality Hosting like HostGator.
HostGator fulfill its uptime guarantee consistently every month.
Website tested with Hosted seems to be faster compared to any other Hosting,
They use cPanel as their control panel for shared hosting, which makes it easy for newbies as well as experts to manage their website easily.
Live chat waiting time is a major worry for them. They don’t seem to be very reliable when needed urgently.
Their basic plan allows only single domain hosting.
“The truth is I constantly recommend HostGator and I myself use it to host my blogs. Their cheap hosting plans, great customer service and a 99% uptime guarantee makes them the best choice available.
Are you looking for the best hosting?, HostGator is the one to take you forward.”
“HostGator also place great emphasis on user help, and it’s rare to find such a large hosting company that readily offer efficient live chat, email and phone support for free. The added extras, such as the eNom account and affiliate programme, make them an ideal choice for a new business that’s looking to grow or white-label.
All in all, they offer a rounded feature set for a good price with a whole host of extra features to keep loyal customers happy.”
HostGator is a good Web host that makes setting up a site or WordPress blog a breeze.
There were just enough misses, such as no email security, weird wait times on Web chat, and a slightly confusing customer portal interface. We like HostGator’s generous dedicated hosting offerings enough to give it the Editors’ Choice in the dedicated Web hosting department. If you like having a lot of options at your disposal, HostGator is a Web host worth considering.
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Posted: June 18, 2014
Performance: 5/5 InlineHosting Ranking: 1
Cost: $3.96/mo for the basic Plan
InlineHosting Ranking: 1Support:24/7 Live chat, email support.